WORK EXPERIENCE
Social Media Manager
MAESTRO
|2019
SOUNDS
ENTERTAINMENT
Rehired as Social Media Manager
JULIE ANN
ROPAN
FREELANCER |
VIRTUAL
ASSISTANT |
SOCIAL MEDIA
MANAGER
PROFILE
I am a trained Virtual
Assistant who's seeking to
help business owners in
their daily task. I am
enthusiastic in every task I
am in and I always set my
goal to success.
I also have background in
Customer Service wherein I
provide quality service and
customer satisfaction in a
timely manner.
Job Description
Deliberate planning, strategy and goal
setting
Development of brand awareness and
online reputation
Content creation
Cultivation of leads and sales
Administered Social Media Accounts
including Instagram, YouTube, and
Facebook Page
Virtual Assistant
MAESTRO
|2019
SOUNDS
ENTERTAINMENT
Maestro Sounds Entertainment is a small
recording studio company in Georgia
Job Description
Responsible in creating modules via
google site and google form
Responsible for web researching of an
accurate source of each topic.
Customer Service Representative
WNS | 2017
WNS is a leading Business Process
Management (BPM) company.
Job Description
Answering as many as 60 calls a day from
angry customers and front desk regarding
missed bookings
Responsible for relocating clients who have
a problem with their bookings
Research available hotels around the area
with the same amenities or upgrade of the
original booking
Responsible to record all the details of calls
from reason to solution
ACADEMIC HISTORY
General Virtual Assistant
FVA CONSULTANCY | 2019
Bachelor of Science In Business
Administration Major In Business
Economics
JULIE ANN
ROPAN
FREELANCER |
VIRTUAL
ASSISTANT |
SOCIAL MEDIA
MANAGER
CAMARINES NORTE STATE COLLEGE |-
SKILLS & ABILITY
I am fluent in English verbal and written
communication. I am versatile ,goal-oriented
and have good interpersonal skills.
Customer Service
Virtual Assistant
Email Management
File Management
Calendar Management
Social Media Marketing
Data Entry
Internet Research
SOCIAL MEDIA SITES & TOOLS
Knowledgeable in managing these sites and
tools
Facebook Page
Instagram
Twitter
LinkedIn
YouTube
Pinterest
Hootsuite
Buffer
Followadder
Gramblr
Google Drive
