Julie Ann Francis Nacis

JULIE ANN NACIS Automation Specialist| Funnel Builder| Onboarding Specialist About Me Automation-focused operations specialist with strong experience in workflow design, simple funnel creation, and digital file organization. I help businesses reduce manual work, improve clarity, and build systems that scale. Detail-driven, organized, and highly reliable in remote environments. Contact--389 Gorgordion,Paldit Sison, Pangasinan Skills Automation & Systems Workflow & automation design CRM setup & maintenance Lead follow-up automations WORK STYLE Detail-oriented System-driven Clear communicator Independent & proactive Professional Experience 2015 - 2019 CUSTOMER SERVICE REPRESENTATIVE Sitel Philippines Customer Service / Technical Support Representative Sitel Philippines | 2015 – 2019 Provided high-quality customer and technical support through phone and email, resolving inquiries efficiently while maintaining excellent customer satisfaction and service standards. 2019 - 2021 ESL TEACHER 51Talk Philippines Delivered engaging online English lessons to international students, adapting teaching strategies to individual learning styles and maintaining strong student performance outcomes. Process optimization 2020 - 2023 Funnels & Pages APPOINTMENT SETTER Simple funnel creation The Rainmaker Principles Landing pages & forms Managed outbound and inbound appointment setting, qualified Email/SMS sequences Calendar & booking setup Operations & Organization File & folder structuring SOP documentation Data management Task coordination leads, followed up consistently, and supported sales pipelines through organized scheduling and CRM updates. 2023 - 2026 EXECUTIVE ASSISTANT Diab’s Cleaning Services Pty Ltd Provided executive-level administrative and operational support, managing schedules, automations, files, and internal systems to improve efficiency and streamline daily business operations.