Julie Ann Duzon

JULIE ANN DUZON Virtual Assistant EXECUTIVE SUMMARY Contact - A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills. -June 23, 1996 (28 Years Old) House No 186, Pelet St. Brgy. Surok Borongan City Eastern Samar- Education- Eastern Samar State University Bachelor of Science in Business Administration Major in Human Resource Develpment Management Skills and Expertise Appointment Setter WORK EXPERIENCED PowerHouse Ai Document Review Associate January 2025June 2025 USA Reviewed, analyzed, and coded high volumes of legal documents for litigation, compliance, and regulatory cases using AI-assisted review tools integrated into Powerhouse AI’s proprietary platform. Applied legal knowledge to identify privileged, confidential, or responsive documents according to project-specific protocols. Ensured data privacy and regulatory compliance (including GDPR and HIPAA standards) in managing sensitive client documentation across various industries. Geeks on Site Customer Support Representative FLorida USA - Graphic and Video Creation using Canva Email Management Technical Support Customer Service Calendar Management Sales Social Media Management Cold Calling Lead Generation Data Entry Project Management Document Review Associate As an Appointment setter and Customer service Representative, I am responsible to schedule appointments between clients and On Site technician. I served as a key role in ensuring customer satisfaction by addressing technical support requests, scheduling service appointments, and providing solutions to clients' needs. Referrizer LLC - Cold Caller/Appointment Setter FLorida USA A cold caller and appointment setter at Referrizer I am responsible for reaching out to potential business clients, introducing Referrizer’s services, qualifying leads, and setting up sales appointments. I used to handle objections, manage lead data in the CRM, follow up with prospects, and ensure appointments are confirmed and attended. Our main goal is to generate interest and book demos for the sales team.