Julie Ann Bulaon Garcia

JULIE ANN BULAON GARCIA #457 Lanzones Street, Landtenure, Pandan, Angeles City, Philippines 2009 Mobile No. - Email Add:-Skype Name: lieann0913 OBJECTIVE To avail of a position that will effectively utilize my skills and experience and the opportunity to work with a team. WORKING EXPERIENCES Virtual Assistant (HomeBased) (June 29, 2015-September 25, 2019) Destiny Property Management Company Dallas, Texas (Real Estate Investor) Duties and Responsibilities: * * * * * * * * * * * * Call Property Sellers and get info of the house for sale Calling Tenants once a month to remind them of their rental payment Email Support Makes Documents such as letters, Notice to Vacate, Lease Agreements, Contracts and etc Checking comps in MLS Advertise properties that are for sale/rent in Craigslist/Trulia/Zillow In charge for Bank modification Call Utilities for service on/off In charge of HOA billing and monitors monthly assessment payment A little in Bookeeping/ Bank Recon in Quickbooks In charge of Monthly Rental Income Report In charge for Utility Payment Outbound Call Center Agent/ Sales Specialist (October 2014-April 2015) Netcast BPO, Philippines (CSEZ, Clarkfield, Pampanga) HOLSTED JEWELRY US ACCOUNT Duties and Responsibilities: * * * * use effective sales techniques to get the attention of the customer following script and standard procedures explain about the product and give rebate/discount third party upsell Inbound Call Center Agent/ Cust Service Spec. (September 2013-May 2014) IQOR, Philippines (CSEZ, Clarkfield, Pampanga) SPRINT-GENCARE US ACCOUNT Duties and Responsibilities: * * * * basic troubleshooting make and receive payment billing retention Inbound Call Center Agent/ Cust Service Spec. (December 2010-March 2012) Teletech Pampanga (Mexico, Pampanga) TELSTRA Prepaid-Australian Account Duties and Responsibilities: * * activation upsell Personal Secretary/ Admin. Asst. (September 1999-December 2010) Hausland Dev't Corporation (Balibago, Angeles City) (Real Estate Company, Brokerage) Duties and Responsibilities: * * * * * * * * check available schedule for appointment of the President receive and make phone calls keep 201 files make important documents such Deed of Absolute Sale, Contract to Sell and etc In charge in payroll Make monthly sales inventory report per Project keep important documents ie., land titles, tax receipts and etc any task that will be given by my superior EDUCATIONAL ATTAINMENT Tertiary Level: Computer Secretarial Holy Angel University Sto. Rosario Street, Angeles City SY- STRENGTHS * * data entry excellent telephone manner and communication skills * * * able to work effectively in a team environment practiced customer service knowledge computer proficient in MS Word, MS Office, MS Excel, Google Docs/Drive Google Sheets and Dropbox * can work w/out supervision * friendly, flexible and persuasive in dealing with other people * focused and dedicated to work PERSONAL INFORMATION: Date of Birth Religion Nationality : : : September 13, 1979 Catholic Filipino