Juliana R. Pangan

Juliana Elise R. Pangan EDUCATION ALTERNATIVR LEARNING SYSTEM (ALS) GRADUATED WORK EXPERIENCE VIRTUAL ASSISTANT 2025 - 2026 Heart of Georgia Rheumatology Clinic - Central Georgia, USA Performs main assigned tasks including sending of referrals, SULIVAN NATIONAL HIGH SCHOOL emails for follow up and checking patients documents. - Other tasks are to call the patients, facilities representative and Humanities and Social Sciences (HUMSS) doctors about the patient's schedule and insurance. TILAPAYONG ELEMENTARY SCHOOL- Primary Education Helping to asses patients and providers. VIRTUAL ASSISTANT 2024 EClinical Works of Dr. Crawley's Office - East Georgia, USA Performs main assigned tasks including sending of referrals, emails for follow up and checking patients documents. SKILLS Time Management Computer literacy Problem solving Creative Strong communication Multi Tasking Collaborative LANGUAGE • English • Filipino Other tasks are to call the patients, facilities representative and doctors about the patient's schedule and insurance. BUSINESS OWNER 2023 - 2026 Flower Shop ( Fresh and handmade) - Pampanga, Philippines A flower shop owner wears a lot of hats—part artist, part business manager, part customer-service expert. People often buy flowers for emotional moments—celebrations, apologies, sympathy. Being patient, empathetic, and attentive helps build trust and repeat customers. Using social media, promotions, and creative displays helps attract customers. Being open to trends (like online ordering or event styling) keeps the business competitive. Managing inventory, pricing, budgeting, and profits is crucial. Flowers are perishable, so smart purchasing and minimizing waste make a big difference. I hereby declare that all the information provided in the resume is true and accurate to the best of my knowledge and belief.