Juliana Costa
Audience Engagement Strategist-| -(Whatsapp)
EDUCATION
College of William & Mary | Williamsburg, VA
Bachelors of Arts in Gender, Sexuality, and Women’s Studies (GSWS)
Concentration in Digital Culture
May 2017
EXPERIENCE
The Tempest Media| Remote | Growth Strategist
Sept 2018 – Current
• Headed growth strategy in Latin America, boosted regional traffic from 30k to 196k
• Coordinated Instagram takeovers with over 18% audience engagement
• Wrote site content and articles, averaging 155,000 views
• Trained fellows on market research, data analysis, and SEO
• Managed affiliate-link programs: Amazon, AWIN, CJ Publishers
Yesimeanmaybe| Frankfurt, Germany | Audience Engagement Intern
• Grew community ground up to 500 active members
• Managed Instagram, Twitter, Facebook, and monthly newsletter
• Coordinated improv, drawing, and writing events via Meet Up app
• Authored a 10-page comic, collaborated with producer and illustrator
Sept 2017 – Aug 2018
Health Brigade | Richmond, VA | HIV Test Counselor
May 2016 –Aug 2016
• Provided excellent customer service during patient intakes and health outreach events
• Researched and summarized health care policies and best practices
• Scheduled appointments and managed calendar for 6-person team
• Featured in quarterly newsletter
Mosaic House | Williamsburg, VA | Resident Assistant
• Directed 22-person team in event planning, marketing and fundraising
• Coordinated quarterly events for 8000 students
• Secured keynote speakers, and organized fundraising
• Managed public relations with local media vendors
Aug 2014 –May 2016
HONORS & AWARDS
Carol Woody Internship Award
GSWS Activism Award
SKILLS
- Data analytics: Google Analytics, Quantcast, Sprout Social
- Social media: Instagram, Facebook, Tumblr, Twitter, Pinterest
- Languages: English (Native), Portuguese (Fluent), Spanish (Proficient), German (Conversational)
INTERESTS
Interests: Comics, Tabletop games, Stand-up comedy
