My name is Juliana, and I’m someone who is organized, goal-driven, and passionate about delivering value. I have experience in communication, customer interaction, and managing tasks efficiently. I enjoy roles where I can connect with people, solve problems, and contribute to business growth. I have years of experience in customer support, a strong commitment to organization, time management and efficiency. In my years of experience, I have developed a wide range of skills, in my most recent position as a Cold Caller, I was responsible for communicating product offerings clearly and persuasively to potential clients and also maintained detailed records of calls and follow-ups in the company CRM system. Some of the CRM tools I have used Salesforce, Zendesk, freshsales, Hubspot.