Julia Wanjiku

As an accomplished Technical Customer Support professional, I bring a wealth of experience in IT technical support, and I am proficient in most CRMs ecosystems with specialization in Salesforce as I am a Certified Salesforce Administrator/Salesforce Associate. My expertise spans across product management and customer success, showcasing a unique fusion of technical prowess and a customer-centric approach. I specialize in resolving intricate technical challenges while prioritizing utmost customer satisfaction.

My track record underscores my ability to synthesize customer insights into impactful product strategies, elevating the customer experience. With a multifaceted skill set, I seamlessly integrate technical proficiency with strategic thinking, serving as a vital link between customer care, product development, and overall business success