Julia Vidal

Julia VIDAL 3 Place Pinel, 75013 Paris, France-- EDUCATION Master's Degree in Teaching a Foreign Language_ Institute of French Language and Intercultural Studies, August 2017 to July 2018, Distance education program Master's Degree in International Relations_ Institute of European Studies, (Paris VIII), With Honors, September 2014 to June 2016, Paris, France Bachelor's Degree in History_ Université La Sorbonne (Paris IV) September 2011 to June 2014, Paris, France Erasmus program, University of Aberdeen, September 2013 to June 2014, Aberdeen, Scotland, United Kingdom, Third year graduated with Honors in history and international relations. Dramatic Arts Certification - Grade 2_ Conservatoire Paul Dukas de Paris XIIeme, September 2011 to June 2013, Paris, France EMPLOYMENT HISTORY MagicLab_Badoo&Bumble, REMOTE_ QA Analyst for European markets January 2021 - Present ● Stop words Manager ● Training and quality control of European languages ● Regex French Market ● Integrity guidelines development Content moderator, EN-FR-SP August 2020 - January 2021 ● ● ● Provided friendly and efficient customer support via email to English, French, Spanish users across supported mobile platforms for Badoo and Bumble (iOS, Android). Investigated over 150/200 reported abuses an hour and took appropriate action to protect the community according to our guidelines. Developed content moderation triggers and upgraded the guidelines in English, French and Spanish according to Badoo and Bumble’s regulations. The American Business School of Paris, Paris, France_ International student community administrator April 2020 - June 2020 ● ● ● Manage the immigration processes of visiting students in collaboration with French authorities and Immigration services. Created a website and an app to support and guide foreign students in their administrative procedures in France. Support administrative processes for freelance teachers including contract preparation, invoicing, employment hiring and termination. Trinity College, Cue Drama, HONG KONG_ Drama, and English Instructor October 2019 to December 25, 2019 ● ● ● Responsible for developing drama workshops for kids, teenagers, and adults. Preparation for the Trinity College Speech and Drama exams. Development and enrichment of educational content. Mass Education Teachers' Training Institute, HANOI, VIETNAM_ Academic Writer April 2019 to June 2019 ● ● Performed a wide variety of pedagogical resources and writing in Social Sciences, Humanities, Languages, and Tourism. Proofreader and translator -FR/EN-EN/FR. Christina’s, HO CHI MINH CITY, VIETNAM_Training Manager November 2018 to February 2019 ● ● Responsible for the Hospitality Industry formation program in Central Vietnam at Christina’s training center. Conducted the diagnosis of the company's needs and objectives in professional training. Château de Jau, CASES DE PÊNES, FRANCE_Trainer April 2017 to June 2017 ● ● ● Marketing analysis and development of an efficient selling strategy to reach sales targets. Created relevant content to wine estate and the regional identity. All marketing contents are declined in French, English, and Spanish. Training and guiding the entire team of the company to apply the marketing plan. Instituto Hemingway, BILBAO, SPAIN_ Community manager February 2015 to August 2015 ● ● ● Developed an online marketing strategy to increase student enrollment. Introduced the « Guide of Social Network for the Institute »: How to sustain the marketing strategy to reach the Institute's goals. Including a marketing plan for social media. Creation of new educational programs for the Institute such as study abroad programs, work abroad programs, language travels. Responsible for online sales and customer service. Increased social network visibility and community participation by 63%. Château de Jau, CASES DE PÊNES, FRANCE_Sommelier Summer seasons from 2012 to 2014 ● ● ● Started during the high season (summer) as a waitress in 2010 and got promoted in 2012. Wine tasting and sales of Chilean wines Las Ninas and the Catalan Château de Jau. Wine tour advisor in the region of Languedoc Roussillon, Catalonia and La Rioja. Creation of a tour to visit the Catalan coast between France and Spain. ASSOCIATIVE IMPLICATION OPCV « CV OPERATION » Paris, France January 2015 to July 2016 Participation in the «European Youth Forum » in May 2016 as a significant association for European young people in order to find solutions for social challenges. CERTIFICATIONS + Certifications International Open Academy TEFL Certificate, 2019 + TOEIC_ Score of 920 + C2i - Certificate Internet & Informatique 2013 (Computing certificate) + Driving License 2011 + Excel training and experience in HR software, CRA and CRM HOBBIES + Deep interest in analog photography, food and traveling (over 20 countries and used to live in 4) and sports such as walking, playing badminton, skiing, surfing, trekking.