Julia Andrea Martizon

I've been in the customer service industry for 3 years now, 2 years onsite and a year as a freelancer. I started as an email support to chat support to virtual assistant.

I know how to use several CRM tools which I've learned from my previous companies and employers such as Salesforce, Freshdesk, Zendesk and Intercom.

Over the past year, I have worked with multiple clients of different business industries mainly as their email support and product researcher as these are my expertise. I've started working for drop shipping, as well as product listing for Amazon, eBay, Facebook Marketplace, CommerceHQ, ShopMaster and Shopify. Should you need assistance with Facebook ads, I can also assist you with that. I am willing to learn more and enhance my skills with you if the opportunity is given.

Personal:

• Resourceful agent. Works well with a team, and individually
• Sees pressure as an opportunity to become a better employee
• Fast learner
• Goal-orient and prompt to deliverable
• Has an initiative to resolve issues
• Trustworthy, dedicated and diligent
• Flexible and manages time well

Skills:

• Email and Chat Support
• Data Entry Specialist
• Virtual Assistant
• Drop Shipping Specialist
• Facebook Ads Manager
• Fulfillment Specialist