Juiz Federico

JUIZ FEDERICO “JAZ” GENERAL VIRTUAL ASSISTANT SUMMARY CONTACT I'm experienced Customer Service Specialist. I take initiative to stay productive and complete tasks efficiently, even with little direction. I can be counted on to follow through and complete tasks on time, even when working on my own. I actively seek out new knowledge and skills to improve my performance and stay ahead of the curve. EDUCATION 2015 - University of Perpetual Help CORE SKILLS Exceptional attention to detail Proficient in Customer Relationship Management (CRM) Advanced research capabilities Rapid learner with the ability to adapt quickly Strong data management skills Dependable and trustworthy Highly organized with effective prioritization abilities Collaborative team player Multitasking and Flexibility TRAVEL MUSIC MOVIES MY PORTFOLIO --General Trias, Cavite, Philppines 4107 WORK EXPERIENCE BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT INTEREST https://juizfed.mystrikingly.com/ CSR / LOAN PROCESSOR - RELIASOURCING 2023 - 2024 Ensure the application is complete and meets regulatory and lender requirements before submitting to underwriters for evaluation and approval. Calling 200 leads per day for potential borrowers. CUSTOMER SUPPORT / SALES REPRESENTATIVE - EPERFORMAX 2022 -2023 Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Selling additional services or offered promotions that they can take advantage and will help their business grow. FREELANCE REAL STATE AGENT IN CAVITE, PHILIPPINES Talking to House Owners who want their property rented Posting House for Rent details online and looking for prospective renters and setting appointment if needed. Preparing legal papers to present to the lessor and lessee Inspection of the house before and after the lease contract CUSTOMER SUPPORT REPRESENTATIVE - TELETECH 2017 - 2019 Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally https://juizfed.mystrikingly.com/