Juhi Page

3607 Lassiter Road Marietta, GA. 30062 --linkedin.com/in/juhi-page-75791b140/ Juhi Page Experienced Sales Lead Manager, Banker, Editor and Customer Service Specialist with a demonstrated history of working in the retail, operational and banking industries. Skilled in Operations Management, Customer Service, Sales, Retail, Retail Banking, Consumer Lending and Retail Sales as well as, Communications, Freelance Writing and Editing. Strong operations professional with aims of contributing to the sustained growth and success of your organization while continuously gaining skills, abilities, and experience necessary for continued fruition in the professional world. September 2007 - June 2014 • Creativity High School Diploma • Leadership St. Andrew High School for Girls Kingston, Jamaica. Interests & Involvement include: Editor for Dacx Magazine, Contributing Writer for Jamaica Creates Magazine, Media Representative for Everything Blazin Media & Organizer for small teams for The Walk to End Alzheimer’s. References available upon request. • Organization • Problem solving • Teamwork • Consistency • Integrity • Adaptability 2020- Present Advanced Banking Customer Service Specialist PNC Bank Comprehensive skill & experience servicing existing financial accounts by providing inclusive explanation of account & billing statements & transactions, adhering to federal & banking regulations, identifying potential fraud & advising accordingly. Actively offered financial guidance to customers based on customer’s relationship in order to improve their financial wellbeing. Advanced trouble shooting for online banking using various systems. Universal Banker PNC Bank Established & built relationships with current & future clients to provide quality financial services & guidance. Open and establish new accounts, answer questions and concerns, as well as offer solutions about & related to savings and checking accounts as well as lending solutions. Process typical monetary transactions such as payments, withdrawals, deposits & check cashing. Issuing & trouble shooting debit cards. Take applications for consumer credit & lending solutions. Assist with administrative & operational tasks, as well as audits needed to ensure smooth branch operations. 2019 - 2020 Guest Services Specialist Target Greet guests & address any questions they may have, accept payment for products as well as conduct transactions related to refunds, merchandise credit & gift cards. Deescalate & address sensitive issues with grace & composure. Assist with training & supervision of new hires, pick & pack orders. Ensure guests have a wholesome experience. Teller/Interim Head Teller CresCom Bank Conduct basic monetary transactions for customers such as deposits, withdrawals, payments etc. offer advice and product recommendations, account maintenance, build relationships with customers, service the ATM, maintain and balance the main vault daily, ordering and shipping currency based on branch needs, balancing personal teller drawer, product knowledge, coach and mentor, conduct audits- Assistant Manager Journeys Kidz meet and exceed sales goals, motivate employees to meet and their own personal sales goals, provide a wholesome experience for customers, assist the store manager in the process of recruiting and training of new employees, assist with the schedule, manage the store and its operations alongside the SM and in their absence, maintain store metrics, handle all operational matters, balance registers, other monetary transactions, sales transactions, conduct audits and inventory checks Operational Manager/ Sales Lead Aeropostale answering customer questions, stocking shelves, setting up displays, ringing up merchandise on the cash register and cleaning. open and close the store, conduct monthly audits in addition to other operational responsibilities, review store metrics & plan with team accordingly to set up the store for success, balance registers and safe, other monetary transactions- Sales Associate greeting customers, answering questions, offering assistance to customers, suggesting items, lending opinions and providing product information, assisting with merchandise changes, conducting monetary transactions Administrative Assistant/Hostess Barnacles Sports Bar & Grill act as the first point of interaction with the guests, act in a welcoming and kind manner, see that the guest's wants are fulfilled in a timely manner, seat the guest, ensure that the restaurant remains full as well as ensure that the estimated wait time is met, answer any questions the guest may have, conduct bi-weekly payroll, train new employees, organize events, complete nightly log of profit, boost audience interaction by advertising promotions and events via various social media platforms