Jugal Patel

Jugal Patel- - 616 Mahamayatala Road, 700084 Kolkata, India EDUCATION Bhawanipur Education Society SChool 2012 – 2014 PROFILE I am a curious person therefore I enjoy learning new things Experiencing new challenges keeps me motivated I am dynamic, hence I can perform broad range of tasks SKILLS Multitasking Technology Skills Excel, Word, Internet, Computer. PROFESSIONAL EXPERIENCE Dilip Bose & Sons Office assistant Feb 2015 – present | Kolkata, India Performs clerical duties preparing payrolls, taking orders, and answering calls. Interacts with clients, visitors, and vendors. Photocopies, scans, and files appropriate documents Signs for delivered packages and distributes them to the appropriate recipient Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary Answers customer questions and confirms customer orders Assisting machinery operators Concentrix Customer Service Agent Jan 2019 – Aug 2019 | Kolkata, India Addressing customers issues in a timely and efficient manner Escalating unresolved cases to the relevant internal team As a post sales flight agent my role was to change flight dates , flight cancellation , flight rescheduling. Assisting passengers with flight information. Communication Written/Verbal Communication, Effective Listening Friendliness Customer service, Flexible, Reliablity Organization Biling, Money Handling, Office support Problem Solving Team work, Time management, Travel Arrangements INTERESTS Cycling | Working out Sports | Reading LANGUAGES English | Hindi | Gujarati Bengali