Judy Medina

Trustworthy and results-focused E-Commerce ( Shopify/ Drop-shipping Store Management) Virtual Assistant with 13 years of customer service and 5 years in Shopify management practical experience and a dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. I excel in after- sales resolution, order fulfillment, and communication with suppliers. I bring a proven track record of customer-centric skills to the table, resulting in high levels of customer satisfaction, loyalty, and positive word-of-mouth recommendations, ultimately benefiting the success of the business. Let's elevate your team and deliver exceptional experiences.

🌟 What's in my toolkit?

Support tickets and emails are a breeze for me. Whether it's Re:amaze, Zohomail, Gmail, Zendesk, Freshdesk, Salesforce, or Gorgias – consider it done.

If you're looking for help on managing your Shopify account, I can do all of that. I am skilled in DSers, SmartFill, Shipnetwork, Shipstation, Avery labels and Ali Express.

🌟 Why choose me?

⭐️ 5-Star Feedback Magnet: Clients love my work, and it shows in the 5-star feedback and reviews I consistently receive.

⭐️ Client Relationships: I build long-lasting client relationships because I'm all about delivering results.

⭐️ Upwork Expertise: My Upwork experience is exceptional, and I'm ready to prove it.

But wait, there's more! I'm not just about the basics. Here's a sneak peek at some other tools and platforms I'm a pro at:

🔧 Gooten

🔧 Printful

🔧 Printify

🔧 Dropbox

🔧 eBay

🔧 Canva

🔧 Slack

🔧 Microsoft Teams

🔧 Zoom

Beyond that, I offer a range of services, including:

• General admin work and data entry

• Phone handling – I'm your inbound/outbound customer service champ

• Lead generation and appointment setting

• Team handling – I can manage and train your team like a pro.

Ready to supercharge your projects with me? Drop me a message, and let's make great things happen together! 🚀