Judy Lam
Staten Island, NY 10314 | --| LinkedIn Profile
Hospitality Management | Business Operations | Administrative Support
Culture-Driven Leader | Goal-oriented Professional | Engaging Mentor
PROFESSIONAL MANAGEMENT EXPERIENCE
CARTUS, Danbury, CT
May 2022 - Present
Remote Relocation Consultant
● Oversee the home relocation process for 10+ transferee customers from 5+ corporate accounts, providing guidance on
managing expenses, shipping household goods, destination services, and identifying real estate brokers.
● Collaborate with 9-10 team members to complete all assigned tasks, assisting 3 co-workers with managing relocation cases.
● Completed a 2-week training program on learning how to use the company’s software programs.
MEDD MAXX, LLC, Staten Island, NY
May 2018 - March 2022
Purchaser | HR Office Manager
● Received and fulfilled request orders for medical supplies to distribute across 13 nursing homes and 5+ non-medical facilities in
New York City and Long Island.
● Purchased up to $60K-80K in daily medical supplies from 10+ vendors, reselling materials at a 10% margin, and dropshipping all
supplies to each respective client.
● Coordinated with the delivery team and 3rd party couriers to track orders and ensure all materials arrived on time.
● Oversaw the office’s administrative duties regarding payroll, bookkeeping, and accounts payable/receivable, training a new
team member on handling the responsibilities.
BAYSHORE OPHTHALMOLOGY, Holmdel, NJ
November 2016 – May 2018
Ophthalmic Technician
● Interviewed 7-10 patients daily to obtain the necessary medical information for eye exams and appointments.
● Served as the primary scribe to document each patient’s diagnostic results and prescription plans.
● Cooperated with 3-6 technicians to maintain the upkeep of the office by answering phones, directing calls, and setting
appointments.
ADDITIONAL OPHTHALMOLOGY EXPERIENCE
Staten Island Ophthalmology – Ophthalmic Technician, Staten Island, NY
April 2012 – November 2016
VICTORIA’S SECRET, Staten Island, NY
Visual Tech
August 2010 – April 2012
Sales & Stock Associate
June 2006 – September 2009
● Interfaced with 20+ customers daily by addressing inquiries regarding sizing and finding products.
● Achieved $2,500-$4,000 in weekly sales by recommending popular and seasonal products.
● Collaborated with 15-18 team members to support the sales floor and trained new employees on handling duties.
SONAL J. SHAH EVENT CONSULTANTS, LLC, New York, NY
July 2009 – August 2010
Director of Event Services
● Spearheaded the planning of 12-18 weddings each year by participating in interviews with high-profile clients to coordinate the
scheduling and organization of each event, managing an average wedding budget of $600K-$1M.
● Partnered with 20+ vendors operating in décor, catering, photo/video, DJs, and entertainment for each wedding.
● Mentored 3-4 interns on planning each event and assisting with on-site responsibilities.
● Promoted to a full-time position as the Director of Event Services after initially interning with the company.
PROFESSIONAL SKILLS, ATTRIBUTES, & CORE PROFICIENCIES
• Project Management Skills
• B2B Operations
• Expense Management
• Calendar Management
• Bilingual in English & Cantonese • Quality Assurance
• MS Word, Excel, and PowerPoint • Google Suite & Google Sheets
EDUCATION
CUNY – COLLEGE OF STATEN ISLAND, Staten Island, NY
Bachelor of Science, Art with Concentration in Photography
• Written & Verbal Communication • Customer Service
• New Business Development
• Prospecting & Outreach
• Product Knowledge
• Account Management
• Creative Solutions
• Logistics Planning
Graduation: May 2007
