JUDY CHEPTOO
380, Litein, Kericho,-| portfolio website: https://site-.mystrikingly.com |
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Skills & Abilities
Email Management
Customer Service
Travel Planning
Microsoft Outlook
PowerPoint Presentations
Social Media Management
Meeting Minutes
Appointment Scheduling
Calendar Management
Transcribing
Administrative Support
Google Workspaces
Education-
Associate degree in administrative ASSISTANT and secretarial science
ALX, African Leadership University| Remote
● Awarded a Certificate for graduating with Honors.
-
BACHELORS OF SCIENCE IN INFORMATION TECHNOLOGY
Kenya Highlands University| Kericho |
Experience
General Virtual Assistant | African leadership university| May 2022-Sept2022
Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
Executed travel arrangements by researching and booking flights and accommodations.
Answered and screened calls to provide information, schedule appointments and take detailed messages.
Entered supervisor's shopping list into online shopping site and coordinated deliveries.
Set up virtual Zoom meetings, invited guests and disseminated agendas.
Organized and managed team tasks using Trello and Asana.
Monitored emails, organized inbox, and prioritized messages for supervisor.
Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
Uploaded files for team use on Google Suite and SharePoint.
Performed research to collect and record industry data.
Transcribed and organized information to assist in preparing speeches and presentations.
office assistant and information technology intern | james cyber | sept 2021- dec 2021
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Delivered clerical support by handling range of routine and special requirements.
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Input data into spreadsheets and databases.
Edited and proofread documents for accuracy and completeness.
Installed and configured software and hardware.
