Judy Anne Molina

I worked in BPO for 6 years in both voice and non-voice setup. I experience working with Amazon North America which I assist customers with creating amazon account, place and track orders, assist in payments and technical issues with packages and account including processing return and replacement and or refund. I also worked with B2B account which is Iron Mountain that works with placing and tracking orders for storage and shred, payments, admin tasks and using salesforce crm and safekeeperPlus.