JUDY ANN FELIPE
Customer Service/Virtual Assistant
CONTACT DETAILS
Blk 21 Lot 14 600 Kabisig Floodway, San
Andres Cainta Rizal 1902, Philippines
SKILLS SUMMARY
Multi-tasking
Critical-thinking
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Problem-Solving Skills
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Customer Service
Good Communication Skills
EDUCATION
ICCT Colleges
Diploma in Hotel and Restaurant
Management
TRAININGS ATTENDED
Home-Based Connect
Social Media Management
Facebook Ads Management
Amazon Seller VA Master class
Product Research
Supplier Sourcing
WORK EXPERIENCE
Hinduja Global Solutions
July 2019- May 2021
Technical Support Specialist
Answering queries, customer complaints
and providing basic troubleshooting for
products.
Concentrix
February 2019- July 2019
Customer Service Representative
Answering general queries, providing
information about billing information, and
other order inquiries-related tasks.
Sitel
September 2018- January 2019
Customer Service Representative
Placing retail orders, managing payments,
and tracking orders.
