JUDY ANN
AQUINO
CUSTOMER SUPPORT
SPECIALIST
EXPERIENCE
BPO Teleperformance
T-Mobile Telco based in the US
Dec 2017- Dec 2018
Assist customers via phone
Making Account changes with their
account
Basic Troubleshooting steps
24-7 Intouch BPO
Coleman Company based in the US
Jan 2019 - April 2020
Assist customers in various channels
such as Voice, Email, Social Media and
Chat
Processed Refunds and Replacements
Order Processing and Order Tracking
PROFILE
I have been Customer support
for almost 4 years. I can handle
various channels such as
Voice, Social Media, and Chat.
CONTACT
Quezon City, Manila,
Philippines-
judyannaquino742@gmail
.com
EDUCATION
E-commerce Job based in AU
Electron Colleges
Soga International
May 2020- June 2021
Secretarial and Accounting
Technology
Assist customers and drop shippers via
email
Processed Orders, Refunds ad exchanges
Admin tasks and Training
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