Judy Alinso

JUDY ALINSO Customer Service Rep CONTACT With over 10 years of Customer Service experience, I am highly skilled in handling multinational clients. I'm looking forward to explore and grow with your company. -- Unit 1/8020 Bernardino St., Guadalupe Viejo, Makati 1211 RELEVANT EXPERIENCE Claims Officer, Pod Lead QBE | April 2013 - present Provides high quality claims support to our customers, SKILLS Initiative to meet and resolve challenges supply chains and to our team, to achieve property preloss condition as possible Point of Contact - Staff, VIP, Public Trustee clients including supply chains, process improvements, company ·Excellent interpersonal skills, leadership, audits high integrity Quality Analyst Apprentice, New hire/ Cross-training Adaptable and flexible Hardworking Managed a team for operational activities and business improvement Subject Matter Expert (sent to Australia) Senior Customer Service Rep IBM | Oct 2009 - April 2012 General Customer Service Representative REFERENCE Handled daily customer transactions including technical support and billing review Leslie Poquiz-Gatchalian Team Leader, QBE -- EDUCATION BACKGROUND Travel and Tourism Philippine Women's University | June 2007 - May 2009