Ikwuwunna Judith
Customer And Sales Representative
Port Harcourt, Nigeria 50102
--Detail-oriented team player with strong organizational skills. Ability to handle
multiple projects simultaneously with a high degree of accuracy.
diplomatic at managing sensitive situations. Seeking to and maintain full-time
position that offers professional challenges utilizing interpersonal skills, excellent
time management and problem-solving skills.
Skills
Marketing and sales
Salesforce proficiency
Negotiation
Key stakeholder relationship building
CRM
Receiving support
Product knowledge
Written and oral communication
Work History
2023-01 - Current
Sales Qualifier (Remote)
NorthStar , Wentzville, Missouri, united states of america
Contributed to sales efforts by qualifying leads from the lead
generations campaigns
as sales opportunities
Fostered and developed relationship with key prospects
Managed a defined sales territory with primary responsibility of
generating new
sales opportunities
Cross-sell and up-sell existing customers
Reached and exceeded key performance indicators including, calls
completed,
opportunities qualified and sales made
Demonstrated leadership skills in managing projects from concept to
completion.
Used strong analytical and problem-solving skills to develop effective
solutions for challenging situations.
Used critical thinking to break down problems, evaluate solutions and
make decisions.
Demonstrated strong organizational and time management skills while
managing multiple projects.
Proven ability to learn quickly and adapt to new situations.
2021-02 - 2022-10
Business Development Executive
Torek Engineering Limited, Port Harcourt , Nigeria
Collaborated with sales and marketing departments to support client
acquisition.
Developed and maintained client relationships
Communicated directly with customers and partners to build strong
business networks and relationships.
Translated customer needs into solution requirements using powerful
value propositions and negotiation skills.
Negotiated contract terms with clients and communicated with
stakeholders
Proactively monitored customer concerns/complaints and took actions
to resolve
to ensure transparency
Developed stakeholder engagement plan and set up business meetings
with
stakeholders to ensure solid relationship building
Gathered market intelligence of on going and up coming projects and
worked
closely with each business units for job opportunities
Attended business meetings, industry functions and events, networked
and built
relationship with the stakeholders of each organization
Provided timely feedback from client to company to ensure proper and
prompt
response was given to the clients
Implemented innovative business development strategies to increase
customer base and expand market share.
Quoted prices, credit terms and other bid specifications.
Education
2012-08 - 2017-10
Bachelor of Science: Environmental Science
Federal University of Technology Owerri - Imo State, Nigeria
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Increased client base by 75% within six (6) of joining the organization
Increased customer retention by 20% above company average with 6
months
Increased Company visibility by 75% over the preceding year
Supervised team of 20 staff members.
Software
Microsoft
Excellent
Grammarly
Very Good
Slack
Excellent
Google Suite
Good
Certifications
2021-10
Jobberman Soft Skill Training
2020-05
Introduction Microsoft Excel VBA/Udemy
