Judith Diby

Diby Ahou Kan Judith Tel.:- E-mail:-/-Nationality: Ivorian Born the1st July, 1982 Married BILINGUAL ADMINISTRATIVE ASSISTANT SUMMARY Self-motivated and detail oriented, will go above and beyond basic administration tasks and take on multiple projects at once. Excellent work ethic and strong interpersonal skills, which will build and maintain client/colleague relationships. Advance experience in customer service, I’m highly adaptable to changing in demands in work environment. EDUCATION  -: Bilingual Administrative Assistant Blessed Professional and Technology Institute (BPTI) 1st-4th April- 2008:Certificate of Participation concerning a Superior Customer Service Delivering The Capital Group -: Proficiency in English Language Blessed Professional and Technology Institute (BPTI) -: Diploma in Bilingual Administrative Assistant E.S.T LOKO – Cote D’Ivoire -: High School Diploma E.S.T LOKO – Cote D’Ivoire PROFESSIONAL EXPERIENCE 2020-Present: Sales Assistant – A.I.C.L. (Akosombo Industrial Company Ltd.) Handled customer effectively by identifying the needs Increased customer satisfaction through friendly and professional communication Stock supply and monitoring management Sales and invoicing -: Retail Shop Manager – DV Fashion Gh. Ltd. Dealing with customers queries and complaints and resolve their problems Ensure the daily functioning of the shop Issuing of invoice when needed Preparing of daily / monthly sales reports Stock taking 2008 - 2016 Assistant Shop Manager – DV Fashion Gh. Ltd. Welcoming and counseling of customers Selling and issuing of invoices Writing of daily sales report Jan.-April - 2008: Assistant / Receptionist – Con - Imedia Offer customer service including but not limited to handling customer questions, problems and concerns via email and phone and online chat services. Directed phone calls, guests and specific employees Provided administrative tasks by performing activities such as issue letters, completing contract forms, keeping record of minutes. Handling of the electronic mail July - Dec - 2007: Bilingual Administrative Assistant, Attachment – Gihoc Distilleries Co. L.t.d. Organizing administrative tasks Filing of documents Typing of commercial documents May - Sept - 2005: Administrative Assistant Manager – Cabinet Logic Assisting the Manager in the organization and the co-ordination of artistic events and the training of the audiovisual Technicians Establishment of administrative documents Answering phones calls and welcoming visitors Aug - Nov. - 2004: Bilingual Administrative Assistant, Attachment – African Water Association (AfWA) Serving as telephone attendant and welcoming visitors Organizing monthly meetings and writing minutes of meetings Booking of appointments and keeping of diary Providing administrative clerical and secretary support to various departments LANGUAGES & COMPUTER French:Fluent English: Advanced Computer: Word, Excel, Internet INTERESTS Usher event, Reading, Swimming REFEREES Mr. Louan Dion Gba Germain Tax Manager at Huawei Technologies (Ghana) S.A limited Tel:- Mr. Adom Jacob, Operations Manager at DV Fashion Limited Tel:-