Judie Ann Roxanne Viar

As a technical support representative, my role is to assist customers by diagnosing and resolving technical issues related to products or services. I typically provide support over multiple communication channels, such as phone, email, or live chat. I am responsible for troubleshooting problems, guiding customers through solutions, offering product guidance, and ensuring a positive customer experience.

I possess strong problem-solving skills and the ability to break down complex technical concepts into simple, easy-to-understand instructions. Additionally, I stay up-to-date with product knowledge and updates to effectively assist customers with the latest information.