I have been in the Contact Center industry for about 6 years and another 3 years 9 months as a virtual assistant / accounts manager (Team Lead).
I have been under the sales team for Mobile account in Australia
Handled a small team (3-11 people) for a reservations company in the US
First experience with calls is with a health insurance company in the US
Virtual Assistant or Account Manager with a Real Estate company in the US
I'm self driven and always up for learning, I'm working to help out with the family financially specially in this trying times.