Juda

JUDA ANDRADE EXECUTIVE VIRTUAL ASSISTANT I am the back-end support with the client's tasks, administrative work, and customer service by having a helping hand to carry out assigned tasks, find solutions, and solve issues that may arise. TRAININGS ATTENDED Freelancing Virtual Assistance Course (Digital Consultancy and Services) Interned for an Operations Manager/VA Coach for 8 weeks doing Pinterest Marketing Management, Email Management, Data entry, Social Media Optimization, Facebook Ads, and more. Lean Six Sigma Yellow Belt (ICYB) A certified professional well-versed in the foundational elements of Lean Six Sigma Methodology who can lead or be a part of improvement projects. QUALIFICATIONS As a Virtual Assistant, I am flexible and have the ability to adapt to changing work conditions. I know how to develop a solution and be able to come up with a plan when there is a problem. Make sure your customers are happy with my exemplary communication and interpersonal skills honed during my 10-year experience as a Customer Service Representative and Sales Specialist, providing assistance, resolving complaints, answering questions in a timely manner. If you have plans to grow your business and expand your team, my 4-year experience as an Account Manager handling a group can help you in the training and management process. LIKE WHAT YOU SEE? Let's have a quick chat & see if my process meets your needs and goals. LET'S CHAT --www.juda0324.wixsite.com WORK EXPERIENCE Virtual Assistant Internship Feb 2022 Digital Consultancy and Services Family Advisor July 2021 - present Caring.com - call families who have requested information, assess their needs, and schedule them to tour senior living communities in their area. Pre-qual Agent Nov. 2020 - July 2021 Caring.com - pre-qualify existing leads to speak with our family advisors about senior services Associate Account Manager 2018 - Nov 2020 Ammex I-support Int'l Corp - assist Account Managers of Inside/Outside Sales with pre-sales and post-sales activities Sales Support Specialist 2017 - 2018 Ammex I-support Int'l Corp - provide troubleshooting assistance for customer orders, account statuses and relevant problems Consumer Support Specialist 2009 - 2017 Ammex I-support Int'l Corp, Eperformax answer queries regarding the products/services through phone, email/chat. company's