JUBETH YTANG
CUSTOMER SERVICE/VIRTUAL ASSISTANT
ABOUT ME
I can be a great help to your company by
providing you an excellent customer
service/virtual assistant. My time is
very flexible, I can work full time/part
time and very eager to learn new things.
CONTACT
Address
Lancaster new city Cavite
Phone
-
Email
-
Website
https://yjubeth.wixsite.co
m/freelance
EDUCATION
New Era University
Bachelor of Science in Industrial
Engineering
PERSONAL SKILLS
WORK EXPERIENCE
Technical Support Representative
Teleperformance Philippines
(March 2013- April 2014)
-Handles telephone and internet issue
-Billing and customer service
-sending a technician to the affected area
over the phone
Customer Service Representative
Convergys Philippines
(January 2011 - February 2013)
-Customer service support
-Doing inbound and outbound calls
-Making sure that all the customer's
concern are well attended.
Trained course: Filipino Virtual Assistant
PROFESSIONAL SKILLS
Data Entry
Critical Thinking
Teamwork
Leadership
Flexibility
Motivational
Interpersonal
web reserarch
social media management
admin support
call handling
Clear communication skills
Taking responsibility of the
call
