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JUANITO JASON BACANI JR
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PERSONAL STATEMENT
I have the skills, the qualities, and the experience as an
executive/virtual assistant. I'm a fast learner and always go above and
beyond on what is expected in my work. I am skilled in scheduling,
calendar management, event planning, travel arrangement, record
keeping, organizing reports & documents, recruiting and payroll
CONTACT DETAILS
processing.
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WORK HISTORY
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Freelancer - Executive Assistant (Part-Time)
July 2021 – current │Kal-Polymers Inc., Mississauga, ON
19 Milan St. Southplains
Executive Village, Dasmarinas,
Cavite 4114
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Executive Assistant to the Operations Manager
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Administrative tasks include Email Management, Calendar and
Call Management, Database Entry and Management, Market
Research, File Keeping, Travel and Booking arrangement.
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HR back up person to process payroll, timecards and reports
using ADP Workforce Now.
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Additional function as a recruiter with following tasks such as
posting jobs, screening, and interviewing candidates for COOP
and regular International Students in Ontario, Canada, Inshore
position and Remote Workers for Offshore position.
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Analyze Data and Prepare inventory audit of Kal-Polymer's
products using EPICOR system.
Operations Analyst
March 2015 - June 2021│ADP Philippines Inc.
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Analyze client issues to determine resolution can be found on
initial call or if second level of support is required.
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Support and Install upgrades and assist in all technical problems
like performance, security, time clocks etc.
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Effectively troubleshoots, replicates, and develops workarounds
for client issues like time clocks, timecards, configuration, or
payroll processing using the ADP WORKFORCENOW.
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MEMBER OF AMAZON DSP DEDICATED TEAM - assist AMAZON
DSP with Payroll and Time & Attendance concerning compliance
issues and technical issues.
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Achievements/Highlights: Champion NPS Promoter (FebruaryJune 2016), TNPS Champion for FY '18, Do It Now Elite Promoter
(Oct-Nov FY '18), FY'19 Q2 TOP PERFORMER, 4 DELIVERED MAS
THE VOICE Ideas, Q2 FY'20 IDEA SPOTLIGHT, FY'20 Top
Innovation Award, August, October & November 2020 Winner
#WorkingForThe Best Client Experience!, FY'21 Q1 WFM Top
Associate, FY'21 Q2 WFM Top Associate, Received 20 My
Moment recognitions, Hero Award 2021.
SKILLS
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ADP Workforce Now
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Salesforce CRM Tool
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Epicor
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Monday.com
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Zoom
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MS Office
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Social Media Management
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Multi-Media Management
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Email Management
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Basic Writing Skills
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Calendar Management
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Calls Management
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Database Entry
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Market Research
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Lead Generation
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Salesforce Certified System Administrator
December 2006 - March 2015│Convergys/Stream Global
Solutions
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Administrator for Email Desktop Integration and Customization
for B2B.
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Technical Support Professional - Level 2 Technician of Dell
Hardware Warranty Support/Hewlett Packard handling both
Inbound and Outbound Support for US and Canada Customers.
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Associate Training Specialist - Facilitates training for DELL
Technicians.
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Sales Coach - Supervises agents up-selling of Dell Parts and
Upgrades.
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Case Mentor - Outbound Support for Ownership Case
Management.
Merchandising Buyer
May 2004 - August 2006│Freighburg International
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Company's Merchandising Buyer of Toys imported from China
and Hong Kong and Area Manager for South Area.
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Prepares the Merchandising Plan from the quotation submitted
by the suppliers.
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Prepares Purchase Order and creates Allocation Plan.
EDUCATION
Bachelor of Science in Marketing - Management
June 2003
De La Salle University, Manila, Philippines
CERTIFICATIONS
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Salesforce Advanced Administrator ADM 211, 03/01/14
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Salesforce System Administrator ADM 201, 01/01/14
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Dell Certified Technician, 09/01/07
