Juanito Jason Bacani Jr.

Juanito Jason Bacani Jr.

$12/hr
Freelance Virtual Assistant and ADP Workforcenow Expert
Reply rate:
25.0%
Availability:
Full-time (40 hrs/wk)
Location:
Dasmarinas, Cavite, Philippines
Experience:
10 years
. JUANITO JASON BACANI JR . PERSONAL STATEMENT I have the skills, the qualities, and the experience as an executive/virtual assistant. I'm a fast learner and always go above and beyond on what is expected in my work. I am skilled in scheduling, calendar management, event planning, travel arrangement, record keeping, organizing reports & documents, recruiting and payroll CONTACT DETAILS processing. - WORK HISTORY - Freelancer - Executive Assistant (Part-Time) July 2021 – current │Kal-Polymers Inc., Mississauga, ON 19 Milan St. Southplains Executive Village, Dasmarinas, Cavite 4114 • Executive Assistant to the Operations Manager • Administrative tasks include Email Management, Calendar and Call Management, Database Entry and Management, Market Research, File Keeping, Travel and Booking arrangement. • HR back up person to process payroll, timecards and reports using ADP Workforce Now. • Additional function as a recruiter with following tasks such as posting jobs, screening, and interviewing candidates for COOP and regular International Students in Ontario, Canada, Inshore position and Remote Workers for Offshore position. • Analyze Data and Prepare inventory audit of Kal-Polymer's products using EPICOR system. Operations Analyst March 2015 - June 2021│ADP Philippines Inc. • Analyze client issues to determine resolution can be found on initial call or if second level of support is required. • Support and Install upgrades and assist in all technical problems like performance, security, time clocks etc. • Effectively troubleshoots, replicates, and develops workarounds for client issues like time clocks, timecards, configuration, or payroll processing using the ADP WORKFORCENOW. • MEMBER OF AMAZON DSP DEDICATED TEAM - assist AMAZON DSP with Payroll and Time & Attendance concerning compliance issues and technical issues. • Achievements/Highlights: Champion NPS Promoter (FebruaryJune 2016), TNPS Champion for FY '18, Do It Now Elite Promoter (Oct-Nov FY '18), FY'19 Q2 TOP PERFORMER, 4 DELIVERED MAS THE VOICE Ideas, Q2 FY'20 IDEA SPOTLIGHT, FY'20 Top Innovation Award, August, October & November 2020 Winner #WorkingForThe Best Client Experience!, FY'21 Q1 WFM Top Associate, FY'21 Q2 WFM Top Associate, Received 20 My Moment recognitions, Hero Award 2021. SKILLS • ADP Workforce Now • Salesforce CRM Tool • Epicor • Monday.com • Zoom • MS Office • Social Media Management • Multi-Media Management • Email Management • Basic Writing Skills • Calendar Management • Calls Management • Database Entry • Market Research • Lead Generation . . Salesforce Certified System Administrator December 2006 - March 2015│Convergys/Stream Global Solutions • Administrator for Email Desktop Integration and Customization for B2B. • Technical Support Professional - Level 2 Technician of Dell Hardware Warranty Support/Hewlett Packard handling both Inbound and Outbound Support for US and Canada Customers. • Associate Training Specialist - Facilitates training for DELL Technicians. • Sales Coach - Supervises agents up-selling of Dell Parts and Upgrades. • Case Mentor - Outbound Support for Ownership Case Management. Merchandising Buyer May 2004 - August 2006│Freighburg International • Company's Merchandising Buyer of Toys imported from China and Hong Kong and Area Manager for South Area. • Prepares the Merchandising Plan from the quotation submitted by the suppliers. • Prepares Purchase Order and creates Allocation Plan. EDUCATION Bachelor of Science in Marketing - Management June 2003 De La Salle University, Manila, Philippines CERTIFICATIONS • Salesforce Advanced Administrator ADM 211, 03/01/14 • Salesforce System Administrator ADM 201, 01/01/14 • Dell Certified Technician, 09/01/07
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