Juanita Palacio

SUMMARY High organized recent business management graduate from a top-tier university, with passion for understanding and responding to people’s needs. Has a ’go-getter’ attitude and positive personality which make for a driven individual. A dependable team player with high emotional intelligence, always looking for ways to be useful. With an extensive international background and fluency in three languages, adaptability and quick learning are well-developed skills. Key Competencies: Effective Communication, Teamwork Ethic, Problem Mitigation, Critical Thinking EDUCATION - Bachelor of Management (Emphasis in Marketing and Strategic Analysis) UNIVERSITY OF BRITISH COLUMBIA Outstanding International Student Award Member of Marketing Club Developed business models and implemented new marketing strategies for local industry partners on consulting projects 2020-PRESENT Continued Education ONLINE PROGRAMS IBM Data Science Digital Marketing Google Analytics Food and Beverage Management RELEVANT EXPERIENCE Server Jun ‘19- Jul ‘19 MARTA’S KITCHEN (Kuala Lumpur, Malaysia) Maintained high level of customer satisfaction through personable interactions Business Development Intern Jun ‘19- Aug ‘19 HILTON HOTEL (Kuala Lumpur, Malaysia) Promoted event packages to hotel clients through creation of leads on the sales team Developed business proposals and met clients for event room showings to turn leads into conversions Social Media Coordinator Sept ‘19- Feb ‘20 UNIVERSITY OF BRITISH COLUMBIA (Kelowna, BC) Engaged students through communication of Academic Advising Centre information and events Ensured social media management and discussed progress and strategy direction at meetings with Student Experience Office. Marketing Strategy Intern May ‘20 - Jul ‘20 SAY YES, ASK QUESTIONS LATER! (Vancouver, BC – Remote) Achieved an exponential increase in book revenue in the creation of its target market Devised a marketing strategy for the book "Say YES, Ask Questions Later!" AB Testing, social media content creation, market segmentation, email campaigns and website authoring) SKILLS HARD SOFT LANGUAGES Microsoft Office Mailchimp Later.com Adaptability Teamwork English Microsoft Access Facebook Studio MS Visio Time-Management Organization Spanish Microsoft Project Word press Canva Emotional Intelligence Portuguese ADDITIONAL EXPERIENCE Interior Health Volunteer Services (Kelowna) Programmed and ran activities at Health Center for seniors under mentor advisory. Social Entrepreneurship Project (Kuala Lumpur) Identified South Asian enterprises and raised awareness for child obesity across the region through executive role supporting local schools. Rocinha English Program (Rio de Janeiro) Enabled local favela kids' interactions with foreigners, so as to improve income earning abilities through the teaching of basic English skills