JUANITA GOMES-• https://JuanitaRgomes.journoportfolio.com
Award-winning communications professional with more than 20 years’ experience writing and editing for both print
and the web. Adept at juggling multiple responsibilities, publication management, working in a deadline-driven
environment, and producing both feature articles and executive communications. Excellent interpersonal and oral
communication skills. Equally skilled at working independently and in collaboration with others. Possesses a versatile
writing style that combines creativity, consistency, clarity and attention to detail.
PROFESSIONAL EXPERIENCE
Freelance Copy Editor, Jian Lai Limited, Shanghai, China
March 2019 - Present
Work remotely with a team of translators, graphic designers and project managers to ensure copy for several popular
Chinese comic books is ready for English-speaking markets.
Proofread and edit translated copy for grammar, spelling and clarity
Work on five to six comics simultaneously while ensuring that all copy is final by each comic’s deadline
Partner with translators to preserve the author’s intended message
Freelance Writer/Copy Editor, UMass Memorial Health Care, Worcester, Mass.
September 2018 - December 2018
Worked remotely to prepare content for the December 2018 launch of the organization’s new intranet site.
Wrote content for several intranet pages for departments and campuses across the organization
Edited content for grammar, spelling, clarity and style
Worked with site owners on intranet content strategy, development and execution
Participated in weekly conference calls with team members, including site owners and other freelancers
Communications Manager, UMass Memorial Health Care, Worcester, Mass. & Remote
2015 - 2018
Responsible for developing and distributing a variety of communications across the organization in preparation for the
implementation of Epic, an integrated electronic health record.
Wrote, edited, produced and/or distributed three monthly companywide electronic newsletters
Wrote and distributed daily communications during the 30-day “go-live” period before the Epic launch
Worked with an external vendor to design, launch and maintain an exhaustive, up-to-date Epic Project website for
employees using the Drupal content management platform
Assisted with organizing and producing informational and educational events
Oversaw external vendors to produce promotional products for employee events
Partnered with an external vendor to produce videos designed to educate employees about the Epic system
Produced PowerPoint presentations for Epic Project leadership and the Chief Information Officer
Designed and executed visually compelling signage, including computer screen savers and wallpaper, posters,
flyers, tabletop cards and sandwich boards
Senior Communications Specialist, Tiffany & Co., New York City & Remote for two years
2005 - 2015
Managed and produced all aspects of Tiffany’s primary internal communications vehicles. Worked with Tiffany
leadership on a regular basis to produce and execute communications strategies and tactics that support company initiatives.
Managed, produced and distributed all key internal corporate communications to more than 10,000 employees in
50+ countries
Juanita Gomes, Page 2
Developed new information vehicles, including a companywide weekly e-newsletter, Tiffany This Week, and
informative/user friendly intranet sites
Editor of Atlas, Tiffany & Co.’s award-winning internal publication
Created comprehensive communications plans to promote company initiatives and programs
Produced engaging digital signage to communicate news, events and workplace information to employees at the
Tiffany headquarters in New York, and manufacturing facilities in New Jersey, Rhode Island and Kentucky
Managed content for several departmental intranet sites
Wrote feature and news articles for the Atlas newsletter
Edited articles and communications written by colleagues and company executives
Electronic Communications Editor, New York Life, New York City
2002 - 2005
Produced content for the company’s intranet home page. Reviewed and published content for departmental
websites within the Agency division, ensuring each adhered to the company’s editorial style and standards.
Content manager for intranet homepage, reaching 11,000 employees daily
Contributing writer for the company’s award-winning publication, The NYLIC Review
Liaised and consulted with business leaders, managers and field agents on writing engaging communications
Partnered with senior leadership to produce marketing collateral for critical annual agent meetings
Senior Associate Editor, Stitches Magazine, Denver
1999 - 2002
Wrote and edited feature articles and regular columns for this monthly commercial embroidery trade magazine. Project
editor for the publication’s Western European issue, which included overseeing freelancers and coordinating translations.
Wrote feature articles and the magazine’s most popular column, “Ask Phil,” answering reader questions in the
humorous and somewhat ornery voice of Phil Stitch
Managed the magazine’s events calendar, and new product and catalog sections
Project editor for the Western European issue, assigning freelance stories, editing articles and coordinating
translations
EDUCATION AND MILITARY SERVICE
University of Colorado at Boulder, School of Journalism & Mass Communication, Bachelor of Science, News and Editorial
Journalism
U.S. Army Reserves, Administrative Specialist, 7215th Installation Medical Support Unit, Denver
1991 - 1999
SPECIAL SKILLS & HONORS
Microsoft Word and PowerPoint (working knowledge of Excel), Adobe Photoshop, digital signage software
(CommandCenterHD), Drupal content management platform, and Associated Press Style
2014 Award of Distinction (The Communicator Awards) for the 175th anniversary issue of the Atlas newsletter