Juan Rodrigo Lopez

JUAN RODRIGO LOPEZ PROJECT MANGER / OPERATIONS MANGER ABOUT PROFESSIONAL SKILLS SEO and Google Analytics Social media strategy Marketing Web development Customer Service Inbound and Outbound sales Project management Email Management Calendar Management Market research PERSONAL SKILLS Creative, upbeat and innovative project manager with a positive attitude and a drive to succeed. A talented individual who knows just how to motivate others and has the ability to communicate thoughts, ideas and plans extraordinarily well. Offering fantastic leadership and critical thinking prowess as well as extensive experience successfully guiding projects. WORK EXPERIENCE PROJECT MANAGER / SERVICE MANAGER Viss Media Inc. | Aug 2017 - Present Managed social media accounts Created social media graphics for daily postings Increased social media following and clicks by 200% OPERATIONS MANAGER Alliance Mortgage Group | Jan 2017 - Jan 2018 Creative spirit Reliable and professional Organized Time management Team player Fast learner Motivated CONTACT P: - E:-S:- Developed a social media strategy to increase the following of the company website Spearheaded a viral campaign for one of the company's new products OPERATIONS MANAGER Simply LBS Ltd. | Jan 2016 - Feb 2017 Driving sales and leads for E-commerce business Checking daily stocks of all items Managing people and their KPIs Responsible for hiring and deployment of each account TEAM MANAGER Sutherland Global Services | Sept 2014 - Oct 2015 SOCIAL fb.me/juanlopez Provide timely constructive feedback to all staff regarding their performance, acknowledge strengths and identify the area of opportunities. Motivate consultants to meet or exceed productivity target without affecting quality. @juanlopez LOCAL MANAGER SBT Philippines | Aug 2013 - Jul 2014 Arranging & chairing weekly team meetings, focusing on targets & achievements. Implementing new initiatives for the Philippine market. Providing prompt and accurate information on individual performance TEAM LEADER Transcom Philippines | Nov 2012 - Jun 2013 AWARDS Top Salesman Award - 2008 Operational Excellence Award - 2014 Top Grossing Team Sales - 2014 Communicating strategic plans, goals, objectives, assignments, and actionable events to the team; including deadlines and time frames for completion as well as distributing the workload (i.e., planning performance). Coaching the team in problem-solving methods, work methods, and in consensus-building activities, and training or arranging for the training of team members in skills, methods, and techniques necessary for completing individual and team tasks LOCAL MANAGER TRAININGS Time Management and Planning 2008 Policies and Procedures - 2008 Leadership and Supervisory - 2008 Professional Training and Legal Training - 2013 Managerial Training 2016 SBT Philippines | Mar 2010 - Aug 2012 Arranging & chairing weekly team meetings, focusing on targets & achievements. Implementing new initiatives for the Carribean market. Providing prompt and accurate information on individual performance TEAM LEADER E- Telecare Global Solutions | Mar 2009 - Feb 2010 Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the Operations Manager. Report to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs. TEAM MANAGER TRG Philippines| Jun 2007 - Feb 2009 Inspire each and every team member to perform and give their best. Determined the duties and responsibilities of individuals in a team. Analyzing the individual performance of the team and motivate them to perform better. Organized training workshops to improve the performance of the agents who are lagging behind in terms of performance. EDUCATION BACHELOR OF SCIENCE IN MANAGEMENT Don Bosco Technical College | 2003 - 2007 GPA 3.9 REFERENCE Frances Jellica Felix - - Reychelle Villanueva - - Angelli Hernandez - -