WORK HISTORY
BILINGUAL CREDIT ADVISOR SPECIALIST
THE LEXINGTON LAWFIRM| 2016 - 2019
- Welcome Clients by doing Action Plans in regards to their Credit.
- Calling clients to collect past due balances.
- Processed payments.
- Emailing clients for follow ups as well as additional information.
- Retaining clients that want to end the services.
SENIOR COLLECTIONS SETTLER
SURGICAL CAPITAL SOLUTIONS| 2019 - 2020
JUAN PABLO
MARULANDA
VIRTUAL ASSISTANT
PERSONAL SUMMARY
I am an experienced and passionate virtual assistant
seeking employment in an environment that encourages
its employees to work in a motivating enviroment..
NOTABLE SKILLS
Fast Learner - Proactive - Strategic - Patient Multitasker – Loyal – Tech-savvy - Great communication
skills - Bilingual
CONTACT INFORMATION
E-mail:-Mobile No.: -
- Settling with Law firms
- Calls/E-mailing with Law firms about past due payments
EDUCATION BACKGROUND
UNIVERSITY OF ANTIOQUIA
PHYSICS | PAUSED
-Studying objects ranging from the very small using quantum
mechanics to the entire universe using different formulas to
calculate how they interact.
IELTS
2014
Got B2 back in 2014, nowadays I'm C1.
KNOWLEDGE
- Bilingual (English and Spanish)
- SalesForce
- Five9
- Zendesk
- Ring Central
- Outlook
- Acuity
- Excel – Word – Power Point