Juan Jose Jesus Pagaddu

Worked with the BPO industry for almost 4 years. Supported different companies and LOBs including At&t, Blue Cross and Blue Shield, Doordash and T-Mobile. I have experience in being a customer service representative for billing and sales and also for technical support. I also have experience in handling escalated cases as a part of the escalation team. I also have experience as a chat support representative. I am team player and pays attention to details. The companies I supported are all number driven companies which are very strict in making sure that the employees are meeting their monthy goals. I can work under pressure and with minimal supervision.