Juan Jose Florez Arias

JUAN JOSÉ FLÓREZ ARIAS Phone: - Address: 3130 Edouard Montpetit Blvd, Apt. 302 Email:- SKILLS • Excellent interpersonal communication. • Strong aptitude for learning. • Effective time management and prioritization. • Proficiency in written and spoken French, English, and Spanish. WORK EXPERIENCE Sales Representative, Customer Service Samcom (Amazon Business) B2B Montreal, QC H3M 3B9 January 2024 – Present • Identified and developed strong relationships with professional clients. • Resolved client issues and responded efficiently to inquiries. • Prepared tailored business proposals to meet client needs. • Identified improvement opportunities and new market prospects. • Coordinated between departments (marketing, logistics, technical support) to meet customer satisfaction. Supervisor, Sales Associate Déménagement Performance Anjou, QC H1J 1H6 January 2021 – February 2022; June 2023 – January 2024 • Supervised operations and employee performance. • Managed transportation processes and ensured accurate documentation. • Handled sales and moving service contracts. • Planned projects and ensured timely delivery. • Provided excellent customer service. Logistics Coordinator IKEA Boucherville, QC J4B 5E4 February 2023 – June 2023 • Managed the reception and shipment of goods. • Prepared and processed orders. • Facilitated internal communication during merchandise reception. • Ensured precise documentation of stock movements per regulatory standards. Maintenance, HR, and Planning Montreal Courthouse Montreal, QC H2Y 1B6 February 2022 – February 2023 • Handled machinery and building maintenance. • Repaired and installed office furniture. • Coordinated deliveries with office teams. • Maintained a clean work environment. • Completed and submitted preventive maintenance reports, addressing defects impacting equipment safety. • Managed merchandise inventory. Delivery Driver, Appliance Technician Home Depot – Va Transport Boucherville, QC J4B 7Z1 December 2020 – January 2021 • Delivered goods and installed appliances. • Operated 20-foot trucks for transport. • Provided customer service. Maintenance and Repair Specialist Sacré-Cœur Hospital Montreal, QC H4J 1C5 May 2020 – December 2020 • Managed the reception and shipment of goods. • Repaired machinery and equipment. • Prepared and organized orders. • Conducted inventory checks and adjustments. • Provided customer service and resolved inquiries. EDUCATION AND ADDITIONAL TRAINING • 2019: Sales b2b training program • 2018: Critical Reading Development for Media Articulation. • 2018: High School Diploma (DES), Colombia. • 2017: Accessible Website Design and Development. • 2017: Business and Financial Operations Accounting (Technical Diploma).