Juan Diego Laguna Falcon

EDUCATION UNIVERSIDAD RAFAEL URDANETA (URU-. Maracaibo, Zulia, Venezuela Degree: Electrical engineer GPA: 15.85 of 20 Promotion position: 1st out of 13 Thesis degree: ‘’Backup generation system in ‘’Bulevar Delicias’’ mall to COSACO C.A. enterprise.’’ JUAN DIEGO LAGUNA FALCON-- Bogotá, Colombia OBJECTIVES Junior engineer, basic knowledge about how to measure, calculate, and suggest equipment before instalation. Load studies. Looking for learning on the desing field of the engineering, i like to create and innovate using my knowledge. COURSES CEVAZ. (CENTRO VENEZOLANO AMERICANO DEL ZULIA-. Maracaibo, Zulia, Venezuela Advanced english course TELNET S.A-. Maracaibo, Zulia, Venezuela Cisco CCNA 1 Cisco CCNA 2 Proyetech consultores 2022. Punto Fijo, Falcón, Venezuela Project management and planning with primavera P6 Coursera-Google 2022. Online Google IT support Professional Certificate: - Course #1: Technical support fundamentals - Course #2: The bits and bites of computer networking - Course #3: Operating Systems and You: Becoming a Power User SKILLS • • • • Effective communication Teamwork Problem-Solving Critical thinking - Course #4: System administration and IT Infrastructure Services -Course #5: IT Security: Defense Against the Digital Dark Arts LANGUAGES ESPANISH Level: Native ENGLISH Level: Advanced KNOWLEDGES EXPERIENCE MICROSOFT OFFICE Level: Advanced FS Suministros y servicios July 2020 – October 2020. Barquisimeto, Venezuela ETAP Level: Basic Job: Electrician helper, AutoCAD drawer. AUTOCAD Level: Medium - Making of draws using AutoCAD as a tool to elaboration of Primavera P6 Level: Basic Tasks: projects - Planning and implementing residential projects. - Scheduling and budgeting projects HAFRAN C.A. July 2021-November 2021. Punto Fijo, Falcón, Venezuela. Job: Field engineer Tasks: - Measuring and controlling of daily jobs executed during the project of maintenance to the generation plant GENEVAP.CA located in Cardon refinery. - Making and interpretation of the specific tasks listed on the contract with the client (PDVSA). - Making of technical reports. - Working on field and in office. - Help the planning department managing the labor-units and the progress of the tasks listed on the contract. Concentrix customer service September 2022 – December 2022. Bogotá, Colombia. Job: Customer service agent Tasks: - Answering calls and helping AT&T for business customers, setting payment arrangements, bill reviews, issuing credits. - Cross selling through the phone