Juan Daniel Pradas
E-mail:-
§ Phone: -
Tanza, Cavite, Philippines
SOCIALS
LinkedIn: www.linkedin.com/in/juan-daniel-pradas-
Instagram: @jadespradss
SKILLS & ABILITIES
Great knowledge and broad range of experience in hotel and travel industry.
Certified cruise advisor by leading cruise lines.
Experience in international flight operations for private/business, charter/non-commercial, cargo, and
diplomatic flights.
Expert in many tools and programs commonly used in travel such as Sabre GDS, Voyager, Global Trip
Manager, Zendesk, Intercom, etc.
Good interpersonal communication skills and adaptability to work under pressure.
EDUCATION
BS in Civil Engineering
June 2011 — March 2014
Technological University of the Philippines
TRAININGS & CERTIFICATIONS
Certificate of Achievement for Lean Management Training - Guthrie-Jensen Consultants
Certificate of Achievement for Service Excellence Training - Guthrie-Jensen Consultants
Cruise Lines Certifications:
Royal Caribbean Cruise Line
Carnival Cruise Line
Costa Cruise Line
Celebrity Cruise Line
Princess Cruise Line
Cunard Cruise Line
Disney Cruise Line
Norwegian Cruise Line
Holland America Line
Juan Daniel Pradas
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WORK EXPERIENCE
International Voyager, Inc.
April 2022 — Present
Cruise Advisor
Main Duties and Responsibilities:
Responsible for assisting customers on planning and booking their cruise vacations.
Working hand-in-hand with different cruise lines as a certified cruise advisor.
Hopper
May 2021 — August 2022
Travel Experience Agent
Main Duties and Responsibilities:
Responsible for answering Hopper app users questions about their hotel reservations thru email and chat.
To assist Hopper app users on their pre, during, and post hotel booking concerns.
Jetex Flight Support
September 2017 — May 2021
Flight Operations Coordinator
Main Duties and Responsibilities:
Responsible for arranging and coordinating ground handling services, catering, transportation, hotel
accommodation, etc.
Responsible for application of overfly permits, landing permits, airport slots, and other entry/exit
requirements of Civil Aviation Authorities.
Ignite Travel Group
September 2016 — September 2017
Data Entry Associate
Main Duties and Responsibilities:
Responsible for creating travel packages for Ignite Travel Group in Australia.
Encoding of data from excel file to the company specific tool.
Teleperformance Philippines
January 2014 — January 2016
Customer Service Representative
Main Duties and Responsibilities:
To undertake sales and customer service duties required to operate Expedia.com in United States, and be
responsible for ticketing, reservations, and the overall presentation of Expedia.com.
Responsible for selling hotel and flight reservations.
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