Juan Daniel Pradas

Juan Daniel Pradas

$6/hr
Travel Consultant / Customer Service
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
30 years old
Location:
Tanza, Cavite, Philippines
Experience:
8 years
Juan Daniel Pradas E-mail:- § Phone: - Tanza, Cavite, Philippines SOCIALS LinkedIn: www.linkedin.com/in/juan-daniel-pradas- Instagram: @jadespradss SKILLS & ABILITIES Great knowledge and broad range of experience in hotel and travel industry. Certified cruise advisor by leading cruise lines. Experience in international flight operations for private/business, charter/non-commercial, cargo, and diplomatic flights. Expert in many tools and programs commonly used in travel such as Sabre GDS, Voyager, Global Trip Manager, Zendesk, Intercom, etc. Good interpersonal communication skills and adaptability to work under pressure. EDUCATION BS in Civil Engineering June 2011 — March 2014 Technological University of the Philippines TRAININGS & CERTIFICATIONS Certificate of Achievement for Lean Management Training - Guthrie-Jensen Consultants Certificate of Achievement for Service Excellence Training - Guthrie-Jensen Consultants Cruise Lines Certifications: Royal Caribbean Cruise Line Carnival Cruise Line Costa Cruise Line Celebrity Cruise Line Princess Cruise Line Cunard Cruise Line Disney Cruise Line Norwegian Cruise Line Holland America Line Juan Daniel Pradas 1 WORK EXPERIENCE International Voyager, Inc. April 2022 — Present Cruise Advisor Main Duties and Responsibilities: Responsible for assisting customers on planning and booking their cruise vacations. Working hand-in-hand with different cruise lines as a certified cruise advisor. Hopper May 2021 — August 2022 Travel Experience Agent Main Duties and Responsibilities: Responsible for answering Hopper app users questions about their hotel reservations thru email and chat. To assist Hopper app users on their pre, during, and post hotel booking concerns. Jetex Flight Support September 2017 — May 2021 Flight Operations Coordinator Main Duties and Responsibilities: Responsible for arranging and coordinating ground handling services, catering, transportation, hotel accommodation, etc. Responsible for application of overfly permits, landing permits, airport slots, and other entry/exit requirements of Civil Aviation Authorities. Ignite Travel Group September 2016 — September 2017 Data Entry Associate Main Duties and Responsibilities: Responsible for creating travel packages for Ignite Travel Group in Australia. Encoding of data from excel file to the company specific tool. Teleperformance Philippines January 2014 — January 2016 Customer Service Representative Main Duties and Responsibilities: To undertake sales and customer service duties required to operate Expedia.com in United States, and be responsible for ticketing, reservations, and the overall presentation of Expedia.com. Responsible for selling hotel and flight reservations. Juan Daniel Pradas 2
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