Juan Camilo Hincapié Fernández

JUAN CAMILO HINCAPIÉ FERNÁNDEZ Multimedia design and integration technician CONTACT PROFILE I am a technician in multimedia design and integration, with advanced knowledge of office tools, accounting, and commercial administration. I possess an excellent attitude, discipline, and teamwork skills. I am interested in contributing my knowledge and working in commercial, operational, and/or customer service areas due to my experience in this field. - Cali, Valle STUDIES WORK EXPERIENCE Foundever LEARN ENGLISH 2022 - 2023 SENA Multimedia design and integration technician 2019 - 2021 HIGH SCHOOL WITH EMPHASIS ON COMPUTER SCIENCE AND TECHNOLOGY AND BUSINESS 2021 2024- CURRENT Bilingual Agent Man a g em en t o f in t ern a l an d ext e rn al c li en ts to en s u r e s atis fac tio n an d ad d r es s n e ed s re lat ed to foo d d el iv e ry s erv ic es th rou gh ch at, v oic e, an d e ma il ch an n e l s , w ith b ack of fi c e exp er i en c e in r es olv in g i n t ern a l op e rat io n al req u ir e m en ts . Reference: Cristina Cataño- Supervisor Foundever Junio-Julio 2024 Mentor SKILLS OFFICE SOFTWARE Advanced use of different Office programs. ENGLISH LANGUAGE B2+ Su p p o rt, mo n it orin g, an d fo ll ow -u p o f n e w h ir e s in th e n e w + es o f th e ca mp ai gn , as w e ll as l ead in g b ri e fi n g s es s ion s . wav Reference: Camila Medina- Trainer PERSONAL REFERENCES Reference: Cla u d ia Narv áe z Lan gu ag e Sp ec ia lis t Ph on e:- JUAN CAMILO HINCAPIÉ FERNÁNDEZ CC- de Palmira, Valle