Jozzele Viel Lazaro

JOZZELE VIEL C. LAZARO Union Village, Novaliches, Caloocan City - |- EMPLOYMENT BACKGROUND Company: Grand Teton Professionals, LLC Location: Home-based July 2017 – July 2018 (12 months) Account: Deletion Expert and Inquiry Busters Role: CSR, Handles customer calls, responds to email and live chat inquiries Company: HSBC Electronic Data Processing Philippines Location: UP Ayala Land Technohub, Diliman, Quezon City April 2013 – November 2013 (7 months) Account: HSBC Australia Role: Premier Banking Associate Company: NCO Group Philippines (Expert Global Solutions) Location: NCO Group, ELJ Building, Mo. Ignacia, Quezon City (3 months) October 2012 – January 2013 (3 months) Account: Amazon UK, Amazon US, CS Lite Role: Customer Service Representative EDUCATIONAL BACKGROUND Tertiary: Our Lady of Fatima of University Address: 1 Esperanza Street Hilltop Mansion Heights, Greater Lagro, Quezon City Bachelor of Science in Psychology June 2009 – March 2013 Primary and Secondary: St. Benedict School of Novaliches Address: 1037 Congressional Road, Clamor Compound, Bagumbong Novaliches, Caloocan City June 1999 – March 2009 CHARACTER REFERENCES Mr. Rolando D. Cobella Supervisor HSBC Electronic Data Processing Philippines Contact Information:--Anytime (Tue, Wed) 8am-10am (Thur-Mon) Mr. Von Isser Marvic G. Garcia Team Leader Grand Teton Professionals, LLC Contact Information:-pm-8pm (Mon-Fri) Ms. Mutya S. Emprecio Team Leader NCO Group Philippines Contact Information:--12nn-6pm (Mon-Sat) Mr. Emmanuel C. Fabella Director St. Benedict School of Novaliches Contact Information:--7am-4pm (Mon-Fri)