Joyce Tsanga

JOYCE TSANGA VIRTUAL ASSISTANT CONTACT --165 Area 15 Dangamvura Mutare,Zimbabwe SKILLS Proficient in time management and scheduling across different time zones Experienced in making complex travel arrangements and itinerary planning Skilled in managing email correspondence and prioritizing tasks Capable of conducting detailed research for various needs Adept at organizing and maintaining files and documents Competent in performing basic administrative tasks and data entry Excellent communication and interpersonal skills TECHNICAL SKILLS Trello Google Workspace Microsoft Office Notion Zoho CRM Slack Monday.com PROFILE Eager to leverage my diverse experience across the automotive, tech, marketing agencies, and manifestation coaching industries in a challenging new role. With a strong background as a Virtual Assistant and Receptionist/Office Assistant, I am highly adaptable and quick to learn. I excel in dynamic environments and am committed to delivering exceptional support and driving efficiency. My varied skill set allows me to seamlessly integrate into different teams, making me a valuable asset to any organization seeking a versatile and dedicated professional. WORK EXPERIENCE EXECUTIVE ASSISTANT Abit Digital Hong Kong 08/2021-Present Assisting the CEO, Yat Ho Cheung, with a variety of critical tasks to Improve the efficiency of his workflow and enhance operational efficiency. Managing his email correspondence, Ensuring documents and files are organized and easily accessible, Overseeing his schedule through meticulous calendar management. Drafting quotations and spearheading the application process for grants, aligning with the company's growth and development objectives. Data entry in Google Sheets, inputting data gathered from my research. In-depth research on diverse topics as directed by Yat Ho, providing valuable insights to inform decision-making processes. In addition to these responsibilities, I oversee the talent acquisition officer, Fanny Chan's LinkedIn profile, playing a key role in advertising job vacancies and maintaining the CV database to facilitate the recruitment process. Managing this database effectively, ensuring it remains up-to-date and organized. undertake ad hoc duties as required, demonstrating flexibility and a proactive approach to support the company's needs and contribute to its success. Utilised Slack,Notion,Trello,Microsoft outlook and Google Workspace for project management and collaborative working VIRTUAL ASSISTANT EDUCATION BSC In Political Science UNIVERSITY OF ZIMBABWE- LANGUAGES English Terroso Investments PVT LTD, Zimbabwe 01/2024-Present Encompass drafting quotations and handling invoicing tasks. Managing files and documents to ensure everything is organized and accessible. Overseeing email correspondence Taking charge of ordering goods as needed. Managing our social media presence, particularly on Facebook and Instagram, Create engaging content. Writing Invoices Quotation Writing JOYCE TSANGA VIRTUAL ASSISTANT CONTACT --165 Area 15 Dangamvura Mutare,Zimbabwe SKILLS Proficient in time management and scheduling across different time zones Experienced in making complex travel arrangements and itinerary planning Skilled in managing email correspondence and prioritizing tasks Capable of conducting detailed research for various needs Adept at organizing and maintaining files and documents Competent in performing basic administrative tasks and data entry Excellent communication and interpersonal skills TECHNICAL SKILLS Trello Google Workspace Microsoft Office Notion Zoho CRM Slack Monday.com EDUCATION BSC In Political Science UNIVERSITY OF ZIMBABWE- LANGUAGES English PROFILE Eager to leverage my diverse experience across the automotive, tech, marketing agencies, and manifestation coaching industries in a challenging new role. With a strong background as a Virtual Assistant and Receptionist/Office Assistant, I am highly adaptable and quick to learn. I excel in dynamic environments and am committed to delivering exceptional support and driving efficiency. My varied skill set allows me to seamlessly integrate into different teams, making me a valuable asset to any organization seeking a versatile and dedicated professional WORK EXPERIENCE VIRTUAL ASSISTANT Jean Gray Marketing Agency, Zimbabwe 01/2023-12/2023 Supported the marketing team by facilitating the outsourcing of services. Preparing rate cards for the organization and Email management VIRTUAL ASSISTANT Unlimitedmarketing.net ,Georgia,Europe 08/2023-11/2023 My responsibilities included lead generation Performing data entry in Google Sheets. I utilized Loom for screen recording to track time Sending emails to potential leads. VIRTUAL ASSISTANT Virginia Ndirangu (Gathering Abundance LLC) UAE,Dubai I was a Facebook group moderator, I oversaw the community interactions Created and scheduled posts for engagement. I gathered emails, initially organizing them in a Google Sheet, Updated our Kajabi database for email marketing purposes. Utilizing Monday.com, I tracked and managed various tasks. I was responsible for scheduling content across multiple platforms, including Facebook, Instagram, and TikTok 10/2023-12/2023 JOYCE TSANGA VIRTUAL PERSONAL ASSISTANT CONTACT --165 Area 15 Dangamvura Mutare,Zimbabwe SKILLS Proficient in time management and scheduling across different time zones Experienced in making complex travel arrangements and itinerary planning Skilled in managing email correspondence and prioritizing tasks Capable of conducting detailed research for various needs Adept at organizing and maintaining files and documents Competent in performing basic administrative tasks and data entry Excellent communication and interpersonal skills TECHNICAL SKILLS Trello Google Workspace Microsoft Office Notion Zoho CRM Slack Monday.com EDUCATION BSC In Political Science UNIVERSITY OF ZIMBABWE- LANGUAGES English PROFILE Eager to leverage my diverse experience across the automotive, tech, marketing agencies, and manifestation coaching industries in a challenging new role. With a strong background as a Virtual Assistant and Receptionist/Office Assistant, I am highly adaptable and quick to learn. I excel in dynamic environments and am committed to delivering exceptional support and driving efficiency. My varied skill set allows me to seamlessly integrate into different teams, making me a valuable asset to any organization seeking a versatile and dedicated professional WORK EXPERIENCE OFFICE ASSISTANT/RECEPTIONIST Top Quality Panel Beaters & Spray Painters 04/2017-10/2022t My role encompassed a variety of tasks to ensure smooth operations and excellent customer service. I greeted clients and visitors, ensuring they felt welcome, Maintained clear and effective communication with customers. Part of my responsibilities included keeping a clean environment and Provide refreshments to clients and visitors for their comfort. I managed email correspondence Crafted quotations, and Processed payroll using Pastel, in addition to Writing invoices. I introduced clients to our services by guiding them through our workshop, offering them a firsthand look at our operations. I was responsible for booking in and out tools, ensuring the workshop maintained optimal levels of supplies. I also ensured that workshop activities complied with NSSA regulations, contributing to a safe and regulated work environment. My role involved ordering necessary supplies, such as paint, Acting as the liaison between the workers and management to facilitate seamless operations. I carried out various ad hoc tasks as required by the management, demonstrating flexibility and a readiness to meet the company's diverse needs.