Joyce Tsanga

JOYCE TSANGA Home Photo About Me Contact My Portfolio Lets Connect Page | 01 JOYCE TSANGA Home Photo About Me Contact Introduction I'm Joyce Tsanga, an Administrative Virtual Assistant—a career shift I made while still working as an Office Assistant at a Panel Beating and Spray Painting company. Realizing the potential to leverage my extensive office assistant experience in a more flexible and impactful manner, I ventured into the virtual assistant domain. This transition allowed me to embrace a broader spectrum of opportunities across various sectors, including technology, abundance coaching, marketing agencies , and the construction industry. My journey has equipped me with a versatile skill set, including email management, data entry, precise data organization, lead generation, appointment scheduling, travel arrangement coordination, and the creation of engaging content for multiple social media platforms. Page | 02 JOYCE TSANGA Home Photo About Me Contact Services Email Management Calender Management and scheduling Travel Arrangements File and Document Management Project Management Assistance Personal Tasks Data Entry and Database Management Customer Service and Client Communication Content Creation for Social Media Reasearch Meeting & Event Planning Invoicing Quotation Writing Page | 03 JOYCE TSANGA Home Photo About Me Contact Tools Project Management Tools Monday.com Trello ClickUp Content Creation and Editing Tools Canva CapCut Loom Collaboration and Communication Tools Slack Microsoft Outlook Google Workspace Customer Relationship Management (CRM) and Marketing Tools HubSpot Zoho Page | 04 JOYCE TSANGA Home Photo About Me Contact Tools Social Media Platforms Instagram TikTok LinkedIn Facebook Email and Spreadsheet Tools Google Sheets Online Course and Content Management Systems Kajabi Notion Event Planning and Meetings Zoom Google Meet Skype Page | 05 JOYCE TSANGA Home Photo About Me Contact WORK EXPERIENCE Page | 06 JOYCE TSANGA Home Photo About Me Contact EXECUTIVE VIRTUAL ASSISTANT Abit Digital Hong Kong 08/2021-Present Assisting the CEO, Yat Ho Cheung, with a variety of critical tasks to Improve the efficiency of his workflow and enhance operational efficiency. Managing his email correspondence, Ensuring documents and files are organized and easily accessible, Overseeing his schedule through meticulous calendar management. Drafting quotations and spearheading the application process for grants, aligning with the company's growth and development objectives. Data entry in Google Sheets, inputting data gathered from my research. In-depth research on diverse topics as directed by Yat Ho, providing valuable insights to inform decision-making processes. In addition to these responsibilities, I oversee the talent acquisition officer, Fanny Chan's LinkedIn profile, playing a key role in advertising job vacancies and maintaining the CV database to facilitate the recruitment process. Managing this database effectively, ensuring it remains up-to-date and organized. undertake ad hoc duties as required, demonstrating flexibility and a proactive approach to support the company's needs and contribute to its success. Utilised Slack,Notion,Trello,Microsoft outlook and Google Workspace for project management and collaborative working Page | 07 JOYCE TSANGA Home Photo About Me Contact VIRTUAL ASSISTANT Terroso Investments PVT LTD, Zimbabwe 01/2024-Present Encompass drafting quotations and handling invoicing tasks. Managing files and documents to ensure everything is organized and accessible. Overseeing email correspondence Taking charge of ordering goods as needed. Managing our social media presence, particularly on Facebook and Instagram, Create engaging content. Writing Invoices Quotation Writing Jean Gray Marketing Agency, Zimbabwe 01/2023-12/2023 Supported the marketing team by facilitating the outsourcing of services. Preparing rate cards for the organization and Email management Page | 08 JOYCE TSANGA Home Photo About Me Contact VIRTUAL ASSISTANT Unlimitedmarketing.net ,Georgia,Europe 08/2023-11/2023 My responsibilities included lead generation Performing data entry in Google Sheets. I utilized Loom for screen recording to track time Sending emails to potential leads. Virginia Ndirangu (Gathering Abundance LLC) UAE,Dubai 10/2023-12/2023 I was a Facebook group moderator, I oversaw the community interactions Created and scheduled posts for engagement. I gathered emails, initially organizing them in a Google Sheet, Updated our Kajabi database for email marketing purposes. Utilizing Monday.com, I tracked and managed various tasks. I was responsible for scheduling content across multiple platforms, including Facebook, Instagram, and TikTok Page | 09 JOYCE TSANGA Home Photo About Me Contact OFFICE ASSISTANT Top Quality Panel Beaters & Spray Painters 04/2017-10/2022 My role encompassed a variety of tasks to ensure smooth operations and excellent customer service. I greeted clients and visitors, ensuring they felt welcome, Maintained clear and effective communication with customers. Part of my responsibilities included keeping a clean environment and Provide refreshments to clients and visitors for their comfort. I managed email correspondence Crafted quotations, and Processed payroll using Pastel, in addition to Writing invoices. I introduced clients to our services by guiding them through our workshop, offering them a firsthand look at our operations. I was responsible for booking in and out tools, ensuring the workshop maintained optimal levels of supplies. I also ensured that workshop activities complied with NSSA regulations, contributing to a safe and regulated work environment. My role involved ordering necessary supplies, such as paint, Acting as the liaison between the workers and management to facilitate seamless operations. I carried out various ad hoc tasks as required by the management, demonstrating flexibility and a readiness to meet the company's diverse needs. Page | 10 JOYCE TSANGA Home Photo About Me Contact Work Portfolio Page | 11 JOYCE TSANGA Home Photo About Me Contact Notion Page | 12 JOYCE TSANGA Home Photo About Me Contact Notion Page | 13 JOYCE TSANGA Home Photo About Me Contact Notion Page | 14 JOYCE TSANGA Home Photo About Me Contact LinkedIn Page | 15 JOYCE TSANGA Home Photo About Me Contact Email Management Page | 16 JOYCE TSANGA Home Photo About Me Contact Document Organisation Page | 17 JOYCE TSANGA Home Photo About Me Contact Data Entry Page | 18 JOYCE TSANGA Home Photo About Me Contact Data Entry Page | 19 JOYCE TSANGA Home Photo About Me Contact Database Management Page | 20 JOYCE TSANGA Home Photo About Me Contact Travel Arrangements Page | 21 JOYCE TSANGA Home Photo About Me Contact Travel Arrangements Page | 22 JOYCE TSANGA Home Photo About Me Contact Travel Arrangements Page | 23 JOYCE TSANGA Home Photo About Me Contact Quotation &Invoicing Page | 24 JOYCE TSANGA Home Photo About Me Contact Client Feedback Page | 25 JOYCE TSANGA Home Photo About Me Contact Page | 26 JOYCE TSANGA Home Photo About Me Contact Contact Information Page | 27 JOYCE TSANGA Home Photo About Me Contact Contact Information Email- in LinkedIn:Joyce Tsanga Instagram:jtsanga8 Page | 28 JOYCE TSANGA Home Photo About Me Contact Lets Work Together Ready to elevate your business operations to the next level? Don't let administrative tasks hold you back from achieving your true potential. As your dedicated Virtual Assistant, I offer personalized support tailored to your unique needs, from streamlining email management and optimizing your schedule to creating engaging content for your social media platforms. Say goodbye to the overwhelm and hello to efficiency, productivity, and growth. Let's collaborate to unlock the success your business deserves. Contact me today to discover how we can achieve excellence together. Your journey towards a more organized and effective business starts now. Page | 29