Joyce Nyamayaro

Joyce Nyamayaro 2030 Cardinal Road, Arlington Estates, Harare - - Education BBA in Business Management Solusi University A Level & O Level ICM Diploma in Travel and Tourism ZAAT/SAAA Part 1 Southern African Association of Accountants (SAAA) Employment Profile Administrator & Customer Service Training Facilitator Jan 2023 - July 2023 Ulendo Human Capital Duties * Ensure the smooth and adequate flow of information within the company to facilitate other business operations. * Manage schedules and deadlines. *Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints. * Monitor costs and expenses to assist in budget preparation. * Oversee facilities services, maintenance activities. * Organize and supervise other office activities (recycling, renovations, event planning etc.) * Ensure operations adhere to policies and regulations. * Keep abreast with all organizational changes and business development. *Designing training curriculum. * Training of personnel inhouse and external. Administrator Jan 2016 - Feb 2021 IQ Cubed Duties * Prepare communications such as memos, emails, invoices, reports and other correspondence. * Answer the phone and greet visitor. * Schedule appointments and maintain calendars. * Schedule and coordinate staff meetings and other meetings. * All tax management issues. * Attending to customer problems and resolve as needed. * Complying with all applicable laws and regulations for the industry. * Preparing weekly cash flow reports. * Manage accounts and perform bookkeeping. * Create and maintaining filing systems both electronical and physical. * Management of staff leave days as well as payroll administration. * Write and edit documents from letters to reports and instructed documents. PA to Senior Partner/ Accounts Jan 2015 – Dec 2015 Pundu & Co Duties * Provide Secretarial and Personal Assistant to the Senior Partner. * Organizing meetings. * Keeping the Senior Partner’s dairy. * Making sure that travel arrangements are in order. *Supervising all branches in terms of daily receipts and banking. *Auditing petty cash at the Head office and all branches. * Follow up on debtors and payments of creditor. * Payment of statutory obligations such as ZIMRA, NSSA, CITY OF HARARE, FEDEX, LAW SOCIETY PRACTICING CERTIFICATE etc. * Payment of the Senior Partners monthly obligations such as medical aid, contract line, DSTV, Rentals etcetera. * Data Capturing of all accounting transactions. * Bank reconciliation. *Producing monthly management reports. * Maintenance of firm’s asset register. * Processing of all employees’ monthly salaries. * Maintain a high level of confidentiality regarding the firm’s financial issues. Administrator Sep 2011 – Dec 2014 HandyPro Pvt Ltd Duties *Book meetings and schedule events. * Order office stationery and supplies. * Maintain internal databases. * Submit expense reports. * Keep employee records physical and digital. * Maintain a filing system for data on customers and external partners. * Distribute incoming and outgoing mail. * Prepare regular reports and presentations. * Organize, store and print company documents as needed. * Answer and redirect phone calls. * Make travel arrangements. * Handle queries from managers and employees. * Update office policies and ensure compliance with them. * Petty cash handling. * Receiving Payments* Training of personnel. PA to CEO Feb 2009 – Aug 2011 Cotswold Holdings Duties *Office Administration. * Organising meetings. * Minute writing. * Keeping Boss’ dairy. * Cash disbursements. * Handling Petty Cash. * Attending to Banking transactions. * Making sure that travel arrangements are in order. Personal Details Date of Birth 01 November 1982 Gender Female Drivers Licence Class 4 Nationality Zimbabwean Languages English and Shona. Skills *Written and oral communication. * Discretion and confidentiality. * Organisational skills. * Records and document management. * Detailed Orientation skills. * Customer service. *Strategic planning and scheduling skills. * Emotional Intelligence skill. * Time management skills Hobbies Music Travelling Reading books Watching soccer References Mrs Judy Jones Ulendo Human Capital Harare - Mr G. Zengeya IQ Cube Harare- Human Resources Manager Handypro Pvt Ltd Harare -