Joyce Coleen Garinga

I have 4 years of experience as a customer service representative for an outsourced Telecoms company from North America. I am trained and skilled at front line customer service, technical support, billing and sales/upselling.

Over the course of my career, I have developed my time management skills, effective decision making and empathy skills to ensure that I am able to provide an excellent level of service for my employer and for the customer I support. 

I am diligent and tenacious when it comes to learning and can confidently say that I am a quick study. Combine this with the capacity to navigate through and react to pressure situations accordingly plus a keen attention to detail and I can safely say that I can be a valuable asset to help further your business. 

Rest assured that I hold myself to high standards and will endeavor to push your business goals forward.