JOYCE CAMILLE A. SALAZAR
VIRTUAL ASSISTANT | ECOMMERCE VA
| SOCIAL MEDIA MANAGER | ADMIN &
CONTENT SUPPORT
CONTACT
PROFILE
Phone:
Administrative Assistant, E-commerce Virtual Assistant, and Social Media
Manager with 2+ years of experience streamlining workflows, optimizing
online store operations, and producing high-impact content that boosts
engagement and sales. Reduced order processing time by 30%, maintained
98% fulfillment accuracy, and increased social media engagement by 40%.
Skilled in product listing optimization, inventory tracking, KPI reporting, and
customer support across Shopify, Amazon, and Meta Business Suite.
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Email Address:-
Address:
San Miguel, Bulacan, Philippines
Portfolio:
camsva.my.canva.site
SOFT SKILLS
Time Management & Organization
Attention to Detail
Problem Solving & Critical Thinking
Communication and Interpersonal
Skills
Multitasking Under Pressure
Adaptabilty and Quick Learning
Confidentially and Professionalism
TECH SKILLS
•Trello, Asana, Notion
( task tracking and team
collaboration)
• Google WorkSpace, Microsoft
Office (admin work)
• Hubspot, Shopify, CRM tools
(ecommerce)
• Meta Business Suite, TikTok
Business, Ads Manager
( smm work)
• Canva, CapCut, Inshot
(content creation)
CERTIFICATION
• General Virtual Assistant Course
• Social Media Management Course
• Basic WordPress
• Virtual Executive Assistant Course
(VIRTUALWORKPH)
EDUCATION
Bachelor of Science in Hospitality Management
Bulacan Agricultural State College -)
WORK PROJECT & ACHIEVEMENTS
ADMINISTRATIVE ASSISTANT/ECOMMERCE VA
MoveBuy San Miguel Delivery ( January 2024- February 2025)
• Managed Company Inbox and Calendar, achieving 100% international
Scheduling accuracy and on-time process.
• Managed 500+ Product Listings and ensured 98% accuracy in order
fulfillment
• Reduced order processing time by 30% by automating workflows in Google
Sheets.
• Created and Analyze weekly KPI Reports to enhance operational decisions
and efficiency.
SOCIAL MEDIA MANAGER
Melody’s Skin Care Clinic- ( April 2023-September 2024)
• Increased Facebook Page Engagement by 40% within 90 days
through strategic content planing.
• Scheduled and Published 60+posts via Meta Business Suite,
improving posting consistency by 100%.
• Replied to Customer DMs/Comments within 12 hours, improving
response rate and client trust.
• Boosted TikTok Followers by 2,000+ with trend-based short-form
videos and targeted hashtags.
ECOMMERCE ASSISTANT
Freelance-(January 2023- May 2024)
• Maintained Accurate Product Listings (titles, descriptions, images,
SKUs) across platforms, reducing listing errors from over 20 per
month to fewer than 2.
• Managed Inventory Records and Coordinated timely restocks,
preventing stockouts on top-selling items and avoiding lost sales.
• Resolved Customers Inquiries, Returns and Complaints Efficiently.
