Joyce Cacho

JOYCE A. CACHO- Tagbilaran City, Bohol, Philippines - PROFESSIONAL SUMMARY Dependable Virtual Assistant recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts. EDUCATION University of Bohol April 2013 Bachelor of Science in Pharmacy EXPERIENCE Pacific Esports  Manila, Philippines Gaming Caster/Analyst Feb 2018 – Nov 2019 I cast and analyze professional games. HotFox AU  Melbourne, Australia Virtual Assistant/Web Designer May 2016 – Nov 2016 I design websites for clients using Wordpress and input their data from their old website to the new one I made for them. JP Morgan Chase & Co.  Cebu City, Philippines Telephone Banker May 2015 – Feb 2016 I was one of the front liners in Chase Bank. We assist customers with lost/stolen debit cards, account management, and account information. Ebay  Cebu City, Philippines Customer Service Representative April 2014 – May 2015 I was in the Mediation Department. We assist customers with Items that were not received and Items that were returned. We assist them with regard to filing cases and reports about the items they ordered/sent. SKILLS  Attention to Detail  Problem-solving abilities  Customer Service  Web Design  Multi-tasking  Can type 60-70 WPM  2