Joyce Asante

JOYCE ASANTE 24 Fish Street, Tema Community 21- Annex GB- ☏(- - Passionate and driven to excel … Objective: I am a result-focused, detail-oriented, enthusiastic, confident and friendly individual who look forward to working within your company. SKILLS & KNOWLEDGE • Interpersonal • Data Entry • English and French • Documentation preparation • Customer Support • Numerical HIGHLIGHTS OF QUALIFICATIONS +4 years in dealing with clients and customers from various industries, and in sales and marketing Excellent customer support via email, chat, face-to-face, social media and time management • Providingsupport andinformation which enable the organisationtooperateefficiently Typing skills: 40 words per minute Basic computer and administration skills •Maintaining and updating records accurately Good mathematical skills, I have the desire and aptitude to learn and develop WORK EXPERIENCE Online Customer Support | Discountfreight, Australia | October 2011-May 2015 Provided excellent customer support via email in accordance with the company's regulations Prepared monthly invoice by entering Hyatt, Hilton, Four Seasons travelers' data into Excel Ensured all relevant documentation related to travelers were accurate and attached Page 1 of 2 Broker | General International Marketing Agricultural Products Trading, Turkey (remote-based) | April 2009-December 2009 Acted as a representative of the company to market and sell the goods in the Ghanaian market Conducted a market research to find out if the goods were already imported in Ghana Received a proposal from a local company offering to buy the goods for a total amount of €9000 COURSE FreeCodeCamp (FCC), Online, USA | | May 2019-Feb 2020 (expected) Coursework: Responsive Web Design Javascript Algorithms And Data Structures Front End Libraries Data Visualization Apis And Microservices Information Security and Quality Assurance Coding Interview Prep Page 2 of 2