JOYCE ANN M.
LEYSON
CAREER OBJECTIVE
To obtain a position that would best fit my qualifications and
further develop my talents and skills for continuous career
development.
EXPERIENCE
CONTACT-
joyceann.leyson1996@gmail
.com
UNIT 350 MONTE CARLO
CONDOMINIUM, SAN
ANTONIO VALLEY 1
PARANAQUE CITY
PERSONAL DATA
AGE : 28 YEARS OLD
BIRTH DATE : JANUARY 9,
1996
BIRTH PLACE : PASAY
CITY
HEIGHT : 5'6
WEIGHT : 70 KG
CIVIL STATUS : SINGLE
CITIZENSHIP : FILIPINO
LANGUAGES SPOKEN :
TAGALOG, ENGLISH
ACHIEVEMENTS
A-LISTER AWARD FEB
2015 RANK 4
OVERALL AGENT
PROMOTED AS
CALLBACK AGENT /
RESOLUTION
SPECIALIST (LEVEL 2
SUPPORT)
PROMOTED AS
ASSISTANT PROGRAM
READY TRAINER
-PROMOTED REAL-TIME Analyst (TELSTRA) | OCT 2022 - FEB 2025
Telco Services International
-CHAT SUPPORT (TELSTRA) | AUG 2020 - OCT 2022
Telco Services International
-CHAT SUPPORT (BELONG) | NOV 8, 2018 - AUG 2020
Telco Services International
-INBOUND SALES AGENT (TELSTRA) | APRIL 5, 2017 - NOVEMBER
8, 2018
Telco Services International
-TECHNICAL SUPPORT REPRESENTATIVE | 1 YEAR & 6 MONTHS
Convergys MOA
-CUSTOMER SERVICE REPRESENTATIVE | 1 YEAR EXPERIENCE
Teleperformance MOA
PART-TIME STUFF VIRTUAL ASSISTANT SEPT 2022 - DEC 2022
Stuff Inc.
EDUCATION
TERTIARY
OLIVAREZ COLLEGE | FINISHED 1ST YEAR-
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
CITY UNIVERSITY OF PASAY | FINISHED 2ND YEAR-
HOTEL AND RESTAURANT SERVICES
SECONDARY
PNHS DONGALO ANNEX
PRIMARY
TAMBO ELEMENTARY SCHOOL MAIN
SEMINARS AND CERTIFICATES
Seminar in EZ Technology Computer Literacy and
Enhancement Program | Olivarez College, June 2011
Seminar in Hotel Orientation Program | Lima Park Hotel
December 15-16, 2013
CHARACTER REFERENCE
Nikki Labrador
Team Lead-
Ralph Cosme Camilet
RTA-
I hereby certify that the above information are true and correct to the
best of my knowledge.
JOYCE ANN M. LEYSON
Applicant
