Joyce Ann Latag

joyce ann latag 1011 Machray Avenue Winnipeg Manitoba R2X 1H4 │Phone:- │ Email:- Profile Business Administration graduate, specializing in Marketing with experience and skills in administration, customer service and sales Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) and other programs such as Microsoft Project and Sage50 Excellent planning, time management and organizational skills to handle multiple projects in a fast-paced environment with minimal supervision Strong interpersonal and communication skills to work effectively in teams and adapt to ever-changing business environment Committed to lifelong learning to develop new skills and increase work performance. Education Business Administration Diploma – Marketing August 2018 – May 2020 Red River College, Winnipeg, Manitoba Specific Courses: Marketing Research, Integrated Marketing Communications, Digital Marketing, Consumer Behaviour, Project Management, Personal Selling, International Marketing, Retail Management, Financial Accounting, Human Resource Management Bachelor of Science in NursingJune 2004 – April 2008 Emilio Aguinaldo College, Manila, Philippines Specific Courses: Science, Technology and Society, Nursing Research, Professional Adjustment, Nursing Management and Leadership Experience Marketing Team Member Aug 2019 – May 2020 Entrepreneurship – Red River College, Winnipeg, Manitoba Researched target markets and competitors by conducting online and in-person surveys. Developed marketing campaigns and initiatives to build a strong marketing strategy Conducted regular market research and made appropriate changes to the marketing plan. Administrative Assistant May 2014 – Sept 2016 Altered Minds Inc. (Entry Program), Winnipeg, Manitoba Entered student information updates into database, managed and maintained a high volume of detailed participant information. Trained and supervised volunteers by explaining duties and demonstrating work procedures. Maintained office equipment, troubleshot and repaired machines to ensure tasks are completed on time. Kept client information confidential by following the privacy protection policy and keeping all the information in a safe place Ordered and managed supplies and maintained an up-to-date inventory for the entire office Answered the telephone and responded to questions from walk-in clients, checked voice messages, emails and operated switchboard Retail Development Officer - Account AcquisitionMay 2013 – March 2014 SEAOIL Philippines Incorporated, Pasig, Philippines Conducted qualifying business activities to determine specific needs of each potential client account Worked with managers and team members to craft fleet-related sales proposals for qualified leads Presented the terms and conditions of approved sales proposals to clients and explained the enrolment process to interested applicants Submitted compiled documents and paperwork for new applicants for the fleet enrolment process Updated client enrolment status and worked with clients to provide any additional information or requirements prescribed by the financial committee Monitored competitor’s activities, products and prices to stay ahead of the competition and to create new marketing strategies to increase sales Medical Sales Representative July 2009 – August 2010 GX International Incorporated, Muntinlupa, Philippines Developed strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sectors Arranged appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointment or regular cold calling Planned daily and monthly work schedules, monitored competitor activities and products to create more effective marketing strategies Prepared monthly and annual sales report to review the overall sales performance Worked with team managers, regularly attended company meetings, technical data presentations and briefing to create an effective business plan Completed and passed all the trainings to acquire new product knowledge and to develop and enhance new skills required to perform the job accurately and effectively Administrative Clerk May 2008 – June 2009 Municipality of Talisay, Batangas, Philippines Provided effective customer services to satisfactorily meet client needs and expectations, building trust and gaining respect. Proofread and typed correspondence, reports, and other documents, and accurately maintained office files for ease and immediate accessibility Prepared and updated confidential personnel information such as employee files, service records, and certificates of employment. Assisted in the preparation of appointments of personnel and scheduled meetings and conference rooms for various executives Other Experience Dual Inspector/DealerMay 2019 – Present Table Games Dealer Jun 2014 – Present Manitoba Liquor and Lotteries Corporation, Winnipeg, Manitoba Awards and Activities Red River College Honour Roll Term 3 and Term 4 Aug 2019 – May 2020 Intercultural Mentorship Program, Red River College Making a World of Difference Award April 2020 Volunteering: Thrive Ambassador for Healthy Minds Healthy College, Red River College Mentor for Intercultural Mentorship Program, Red River College Event Crew for Alzheimer’s Society Manitoba – Roaring 20’s Gala, Manitoba Liquor and Lotteries - The Together Project