JOYCE ANN
ANSAY
WORK EXPERIENCE
Quality Assurance and Virtual Assistant
Clean Fortune | January 2020 - Present
ENGINEER, QUALITY
ASSURANCE, CRM
STRATEGIST AND
VIRTUAL ASSISTANT
PROFILE
I am an experienced and highly driven
engineer and seeking a remote position in the
field of Virtual Assistant and Quality Assurance
Management as I believe that my expertise in
Project Management and Quality Control is
perfect for this role.
CORE SKILLS
- Quality Assurance
- Project and Data Management
- Virtual Assistant Management
- CRM Strategy
- Research
- Process Improvement
- Attention to detail
Virtual Assistant
PLJCYC Management Services | June 2019 - Aug 2020
- Handling Australian Client as VA remotely
- Prepare customer spreadsheets and keep online records
- Perform market research and Data Entry
- Create presentations, as assigned
- Address employees administrative queries
- Schedule meetings
- Take minutes during meetings
- Oversee the performance of other clerical staff
- Resourcefulness
TOOLS
G Suite
9.1%
Last Pass
4.5%
- Project Management Tool using Click Up
Process Engineer
MS Office
9.1%
WordPress
27.3%
CRM
36.4%
SEO
9.1%
EDUCATION
BACHELOR OF SCIENCE IN INDUSTRIAL
ENGINEERING
Polytechnic University of the Philippines
Sto. Tomas, Batangas -)
April 23, 2014
GET IN TOUCH!
Mobile: -
Email:-Skype: live:4f5569bf9d846665
Website: https://bit.ly/359XEWY
- Quality Assurance focus on Website, Landing pages, Social Media posting
- CRM Configuration Set-up- Groundhogg (Funnels and Pipeline for Email
marketing Campaign), Active Campaign, Housecall Pro, Markate
- Integration of different CRMs using Zapier.
- Strategize CRM Flow and automation
- Edit Website using WordPress Elementor and Cleansite Builder (Content
and Dynamic tags)
- Optimize GMB
- Optimize SEO using Agency Analytics
- Site Migration using Screaming Frog SEO Spider
- NAP Address Management
- Prepare and create PowerPoint presentations and materials as needed
- Manage filing systems, update records, and organize documentation using
Teamwork Project management Tool
- Data Entry and Research
- Google Calendar and Calendly for calendar management
- Transcription of Video and Audio Files
- Organize Zoom Meeting or Google Meeting
Cohu PH (Delta Design LLC) | June 2018 - July 2019
- Provides support to manufacturing by developing and optimizing economic
scales of processes in the production of dedicated device kits and spares.
- Provides support for the resolution of manufacturing issues that arise on the
shop floor
- Prepare weekly report trend and analysis for improving First Article Yield
- Calendar Management: Set weekly meetings for Process improvement
agenda and take meeting minutes.
- Create Work instruction and One Point Lesson for every changes and
improvement in the process.
- Create Bill of materials and Routing.
- Systems used are JD Oracle E1, MS Office, Microsoft Outlook
Technical Engineer
Samsung Electro-Mechanics Philippines | June 2014 - June 2018
- Identify problems; design, recommend and execute improvement/corrective
actions which enhance the quality, productivity of the machines.
- Optimize and standardize existing systems and process, assist in resolution
of low yield rates and product quality issues
- Run, test and evaluate new materials used in the process to improve quality
and productivity of the machine.
- Develop new method to increase machine efficiency and productivity and
create technical documents and standards
- Work closely with other departments so that processes are accurately
consistent and finished the project on plan.
- Supervises project staff and delegate supervision for the project
