Joyce Ann Ansay

JOYCE ANN ANSAY WORK EXPERIENCE Quality Assurance and Virtual Assistant Clean Fortune | January 2020 - Present ENGINEER, QUALITY ASSURANCE, CRM STRATEGIST AND VIRTUAL ASSISTANT PROFILE I am an experienced and highly driven engineer and seeking a remote position in the field of Virtual Assistant and Quality Assurance Management as I believe that my expertise in Project Management and Quality Control is perfect for this role. CORE SKILLS - Quality Assurance - Project and Data Management - Virtual Assistant Management - CRM Strategy - Research - Process Improvement - Attention to detail Marketing assistant Contevo | Oct 2020 - Present - Lead generation - Social Media Posting using Sprout Social and Sked Social - Support and coordinate marketing activities, including support for websites and newsletter updates, social media, and market research - Marketing administration, including spreadsheet database maintenance, online market research, and analysis of data. - Posting of Blogs in WordPress and Shopify Stores - Email marketing on Klaviyo - Web Scraping and Reviews compiling on Shopify - General administration for the team as required - Use of Asana and Slack for project management - Resourcefulness TOOLS G Suite 9.1% Last Pass 4.5% MS Office 9.1% WordPress 27.3% CRM 36.4% SEO 9.1% EDUCATION BACHELOR OF SCIENCE IN INDUSTRIAL ENGINEERING Polytechnic University of the Philippines Sto. Tomas, Batangas -) April 23, 2014 GET IN TOUCH! Mobile: - Email:-Skype: live:4f5569bf9d846665 Website: https://bit.ly/359XEWY - Quality Assurance focus on Website, Landing pages, Social Media posting - CRM Configuration Set-up- Groundhogg (Funnels and Pipeline for Email marketing Campaign), Active Campaign, Housecall Pro, Markate - Integration of different CRMs using Zapier. - Strategize CRM Flow and automation - Edit Website using WordPress Elementor and Cleansite Builder (Content and Dynamic tags) - Optimize GMB - Optimize SEO using Agency Analytics - Site Migration using Screaming Frog SEO Spider - Cold Email Marketing - Lead Generation using D7 lead finder - Prepare and create PowerPoint presentations and materials as needed - Manage filing systems, update records, and organize documentation using Teamwork Project management Tool - Data Entry and Research - Google Calendar and Calendly for calendar management - Transcription of Video and Audio Files Process Engineer Cohu PH (Delta Design LLC) | June 2018 - March 2020 - Provides support to manufacturing by developing and optimizing economic scales of processes in the production of dedicated device kits and spares. - Provides support for the resolution of manufacturing issues that arise on the shop floor - Prepare weekly report trend and analysis for improving First Article Yield - Calendar Management: Set weekly meetings for Process improvement agenda and take meeting minutes. - Create Work instruction and One Point Lesson for every changes and improvement in the process. - Create Bill of materials and Routing. - Systems used are JD Oracle E1, MS Office, Microsoft Outlook Technical Engineer Samsung Electro-Mechanics Philippines | June 2014 - June 2018 - Identify problems; design, recommend and execute improvement/corrective actions which enhance the quality, productivity of the machines. - Optimize and standardize existing systems and process, assist in resolution of low yield rates and product quality issues - Run, test and evaluate new materials used in the process to improve quality and productivity of the machine. - Develop new method to increase machine efficiency and productivity and create technical documents and standards - Work closely with other departments so that processes are accurately consistent and finished the project on plan. - Supervises project staff and delegate supervision for the project