Joya

With over 9 years of customer service excellence, I bring a wealth of experience across Retail, Travel, Telecommunications, Financial, and E-commerce industries. I’ve spent 6 years in the BPO industry as a customer and technical support representative, mastering the art of problem-solving and relationship-building. Additionally, with over 4 years as a virtual assistant, I’ve specialized in recruitment, customer support, and administrative tasks, ensuring seamless operations for my clients. 

Beyond customer service, I excel in administrative support, email marketing, lead generation, graphic designing, and appointment setting. I leverage LinkedIn and email outreach to connect with potential clients. My expertise lies in crafting personalized outreach strategies that turn prospects into long-term partners.