Joy Wangeci Muthumbi

Joy Wangeci Muthumbi Communication & Marketing Associate-- I am an experienced, respectful and result driven communication and marketing team player with over 5 years experience in various industries including Retail & F.M.C.G, Finance & Banking, IT and Healthcare. Creative in problem solving, providing excellent customer support and building customer loyalty EDUCATION EMPLOYMENT HISTORY March 2020- present Bachelor of Arts Degree in Communication- Public Relations Business Development Officer, Teller & Credit Officer St. Paul’s University -) Ngong Catholic Parish Members’ Welfare Fund Organised successful sale and promotional events for the Fund. Handled customer inquiries and registered new members to the Fund. Certificate of Computer Studies. Organised and attended Business Development meetings. Lewisa College of Professional Studies (2012) Created, maintained and updated the Fund's Facebook page and website. Updated the Fund's brochure as well as created other publicity materials. Grew Mpesa Commission to Shs 25,000, the highest amount since 2020 Certificate of Secondary Education Prepared monthly and annual reports for the marketing and communications Kerugoya Girls’ High School -) department. Designed IEC and marketing materials for the Fund. Emerged 3rd runner up employee of the year 2020. Certificate of Primary Education. Ihururu Academy (2007) Assisted bank customers deposit and withdraw their moneys and pay loans. Intern mentorship and training. Preparing Title Deed transfer documents for clients. Marketing Fund credit products.. Mainteining loans and debt collection. Marketing Associate- Kiddie Kloset March 2019- March 2020 Organised a successful Christmas sale. SKILLS Event Planning Photography Report writing Social Media Marketing Creative & article writing Verbal & written communication Computer skills Grew sales through online marketing and deliveries. Organised a successful session for product photography for Social Media Marketing. Did report writing, Website and Social Media Marketing. Attended and represented Kiddie Kloset at the Nairobi Women's Hospital pregnancy fair thrice. Represented Kiddie Kloset at the Nutri-pro Porridge launch at Radisson Blu Hotel. Was a representative at the Supamama's 2019 event in collaboration with Jamii REFEREES Fredrick Kangethe Ndungu Ngong Catholic Parish Members’ Welfare Fund Cell:- Email Address:- Bora bank. Attended to customers and guided them depending on their needs. Communication, Marketing and Admin Assistant - Rottal ICT Business Solutions January 2018- August 2018 Created and scheduled daily social media posts. Monitored business competitors and researching on new market trends. Wrote articles for SEO. Welcomed and guided clients and visitors to the office. Elizabeth Wanjiku Kiddie Kloset Cell:- Email address:-Amos Mwaura Rottal I.C.T Business Solutions. Cell:- Email Address:- Responded to client queries and doing follow up calls on potential customers. Created business brochures and business cards. Received office calls and responding to emails. Scheduling meetings and appointments. Cold calling and email marketing and S.M.M . Communications Intern- The Fred Hollows Foundation September- December 2016 and September 2017- January 2018 Liaised with media houses for promotion of the organization and organizing placement of advertisements on Citizen TV and Ntv. Successfully organised for the foundation to participate in the 2016 and 2017 Standard Chartered Marathon. Organised the foundation's Christmas party for 2017. Collected case studies for the Fund and wrote articles, 2 of which appeared in the Star Newspaper. Communication advisor for a Behaviour Change Communication Facilitation tool. Created and designed IEC and marketing materials like calendars, roll-up banners. Took and archived photos in the organization's photo library. Participated in 3 eye-health related trainings. National Hospital Insurance Fund- Industrial Attachee January- April 2016 Mark Adams- Regional Communication Coordinator Fred Hollows Foundation. Cell:- Email address:-